Thai Airways Review & Rating

Airline review · TG

Smooth as Silk

#19 Global 4-star airline Safety 9.1 · Excellent Safety

Photo: Mattes / Wikimedia Commons / Public domain

Thai Airways is Thailand's flag carrier and a Star Alliance member, operating from Bangkok with renowned Royal Silk business class and a gateway hub for UK–Southeast Asia and Australia routings.

Last updated 30 June 2026

Decision summary FlightLogic verified data · Updated 30 June 2026

Should I choose Thai Airways for my next long-haul work trip?

Thai Airways scores 8.0/10 (safety 9.1/10), ranking #19 globally — Wi-Fi is paid or route-dependent. Baggage: 1×23 kg international economy; 2×32 kg Royal Silk. Economy seat pitch: 32–34"; loyalty programme: Royal Orchid Plus. Full passenger policy tables, category scores, and the fares search follow below.

FlightLogic score: 8.0/10
Safety: 9.1/10
Global rank: #19
Wi-Fi policy: Partial / paid tiers

Who should think twice about Thai Airways

Scores mean naming who a carrier is NOT for. From our rated findings:

Fleet renewal ongoing — verify aircraft on long-haul bookings
BKK hub congestion at peak banks

Pre-Trip Planning

Passenger policies at a glance

Policy data verified

Baggage, Wi-Fi, legroom, and lounge access for Thai Airways — expand for the full matrix.

View full policy matrix Baggage · Wi-Fi · lounges · changes

Thai Airways passenger policies
Cabin baggage	Included — standard carry-on allowance applies
Checked baggage	1×23 kg international economy; 2×32 kg Royal Silk
In-flight Wi-Fi	Partial — free messaging or select routes/cabins only
Economy seat pitch	32–34"
Lounge access	Royal Silk lounge BKK; Star Alliance Gold
Changes & refunds	Flex fares allow changes; restricted fares charge fee
Loyalty programme	Royal Orchid Plus

Awards & Recognition

Star Alliance member
Best Thai cuisine in-flight among global carriers

Airline Details

IATA Code: TG
ICAO Code: THA
Hub: Bangkok Suvarnabhumi (BKK)
Alliance: star alliance
Founded: 1960
Fleet Size: 80 aircraft

Strengths

Royal Silk lounge at BKK — see /guides/bkk-airport-lounge-guide
Exceptional Thai meal service in all cabins
Strong UK–Bangkok direct and one-stop Asia connections

Weaknesses

Fleet renewal ongoing — verify aircraft on long-haul bookings
BKK hub congestion at peak banks

Day-of Travel Support

Thai Airways travel facts

Verified baggage allowances, punctuality, fleet, safety and loyalty facts for Thai Airways.

Baggage & fees

Cabin bag	1 piece 56 × 45 × 25 cm · Up to 7 kg
Checked bag (economy)	Weight concept: Saver 20 kg, Flexi 30 kg, Full Flexi 35 kg
Checked bag (business)	Royal Silk 40 kg; Royal First 50 kg
Seat selection	Free standard selection on most fares
Change fee	Varies by fare; flexible fares free, saver fares fee + fare difference

Full baggage & fees comparison Check your carry-on bag

Punctuality

Not currently tracked.

Unverified — not in Cirium 2025 regional top 10s; no comparable published annual figure found

Punctuality is 20% of the FlightLogic score — see our methodology.

Fleet & cabins

Fleet size: 80 aircraft
Average age: Not available
Main types: B777-300ER, A350-900, B787-8/9, A330-300, A320
Economy pitch: 31–32 in
Business seat: Fully flat 1-2-1 on A350/B787; staggered on B777
Wi-Fi: Paid on most aircraft

Safety

Registry status: IOSA-registered

IOSA-registered; Thai CAAT oversight

FlightLogic editorial safety score: 9.1/10 — our own assessment, separate from IOSA registry status.

Loyalty

Programme: Royal Orchid Plus
Currency: Miles

Tiers: Member, Silver, Gold, Platinum

Rating history

Q3 2026 8.0/10 Current quarter

Quarterly tracking began Q3 2026 — earlier scores were not archived.

About Thai Airways

Thai Airways is Thailand's flag carrier and a Star Alliance member, operating from Bangkok with renowned Royal Silk business class and a gateway hub for UK–Southeast Asia and Australia routings.

Key strengths: Royal Silk lounge at BKK — see /guides/bkk-airport-lounge-guide. Exceptional Thai meal service in all cabins. Strong UK–Bangkok direct and one-stop Asia connections. Areas for improvement: Fleet renewal ongoing — verify aircraft on long-haul bookings. BKK hub congestion at peak banks.

Editorial Thai Airways Reviews

Airline Reviews

Thai Airways Review 2026: Royal Silk Class, BKK Hub & Star Alliance

Thailand's flag carrier — Royal Silk business class, exceptional Thai catering, and Bangkok gateway for UK–Southeast Asia routings.

July 6, 2026 James Chen 14 min read

Verified reader reviews

Coming soon

We are building verified reader reviews for Thai Airways. Readers will be able to submit a review with proof of travel — a boarding pass or booking confirmation — emailed to [email protected].

Reader scores are published separately from FlightLogic editorial ratings and never change the editorial score.

Thai Airways — Frequently Asked Questions

Is Thai Airways a good airline?

Thai Airways scores 8.0/10 overall on FlightLogic (4-Star) — an editorial expert rating, not an aggregate of consumer reviews. Strengths include Royal Silk lounge at BKK — see /guides/bkk-airport-lounge-guide; Exceptional Thai meal service in all cabins.

What is Thai Airways's safety score?

Thai Airways scores 9.1/10 on FlightLogic's safety index — calculated separately from passenger experience using IOSA certification, accident history, fleet age, and regulatory compliance.

What alliance is Thai Airways in?

Thai Airways is a member of star alliance.

Where is Thai Airways's hub?

Thai Airways's primary hub is Bangkok Suvarnabhumi (BKK). The airline was founded in 1960 and operates approximately 80 aircraft.

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