Links marked * may earn us a commission at no extra cost to you. We do not provide financial advice. How we make money.
Privacy & Cookie Policy
Last updated: 5 October 2026
Who we are
FlightLogic (flightlogic.co.uk) is an independent travel review and ranking website published by Elite Digital AI Solutions Ltd, a company registered in England and Wales (Company No. 17250017), registered office 71-75 Shelton Street, London, England, WC2H 9JQ. Elite Digital AI Solutions Ltd is the data controller for personal data processed through this site. Contact: [email protected].
What we collect
FlightLogic publishes a website and public travel-data endpoints. We do not operate user accounts and we do not process payments. The personal data we may process:
- Server logs. Our hosting provider (Cloudflare) records standard request logs — IP address, browser type, pages requested — for security and performance. Legal basis: legitimate interests (running a secure website). Retention follows the host's standard log rotation.
- Analytics (optional, consent only). If — and only if — you accept analytics in our cookie banner, we use Google Analytics 4 to understand aggregate traffic. Legal basis: consent, which you can withdraw at any time via Cookie settings.
- Email. If you email us or submit a review, we keep your message and contact details only as long as needed to respond or process your submission. Legal basis: legitimate interests (responding to correspondence).
Travel tools and your device
The calculator and document checker run in your browser. Optional names and contact details in the claim-letter builder stay in the current page; FlightLogic does not receive or submit the letter. Third-party analytics is disabled on letter-template pages. Downloaded letters remain wherever you save them.
Choosing “Prepare a letter” temporarily stores non-personal calculator answers in this tab's session storage. The trip checklist saves broad trip preferences, the departure date and task progress only when you select “Save on this device”. Clear the saved plan from the tool, and avoid saving it on shared devices.
After analytics consent, task events record completion and a broad result type, such as “needs review”. They exclude destinations, dates, form answers, letter text and contact details. We do not queue task events before consent. Public API requests reach our server, so do not send names, passport numbers, booking references or medical details to those endpoints.
Cookies and similar technologies
No analytics or advertising cookies are set unless you opt in via the consent banner, in line with the Privacy and Electronic Communications Regulations (PECR).
| Name | Type | Purpose | Duration |
|---|---|---|---|
fl-trip-plan-v2 | Optional functional localStorage | Trip options and progress, only after Save | Until you clear the saved plan or browser data |
fl-claim-assessment | Functional sessionStorage | Non-personal calculator answers passed to the letter builder | Until cleared or this tab session ends |
fl-consent | Strictly necessary (localStorage) | Remembers your cookie consent choice | Until you clear it |
fl-theme | Strictly necessary (localStorage) | Remembers your light/dark theme preference | Until you clear it |
_ga, _ga_* | Analytics (consent only) | Google Analytics 4 — distinguishes visitors, aggregate usage statistics | Up to 2 years |
You can change or withdraw your analytics consent at any time using the Cookie settings link in the footer. Google's processing is described in the Google Privacy Policy. Google may process analytics data outside the UK; transfers rely on the UK International Data Transfer Agreement / Addendum and Google's safeguards.
Affiliate links
Some outbound links (marked with an asterisk *) are affiliate links. When you click one, the destination URL may include publisher, campaign or page identifiers (for example an Awin "clickref", a CJ Affiliate "sid", or a Booking.com "label") so the partner can attribute a booking or referral to FlightLogic. These identifiers do not include your name, email, or any account identifier held by us. The partner's own cookies and privacy policy apply on their site. See How We Make Money for full disclosure.
Optional AirHelp links carry our publisher and campaign identifiers, not your calculator answers, claim-letter text or contact details. We do not embed AirHelp tracking pixels or scripts, and reading a compensation page does not send your tool data to AirHelp. After you follow a link, AirHelp's own privacy and cookie policies apply; any claim details you choose to provide there are submitted directly to AirHelp.
Stay-search links pass through a short first-party redirect on flightlogic.co.uk
(/go/stay) before reaching Booking.com. That redirect records an anonymous,
aggregate click event (destination searched, page identifier, country-level location, and
timestamp — no cookies, no name, no IP address retained by us) and then forwards you
immediately. Legal basis: legitimate interests (measuring which pages generate partner
clicks).
Third-party links
Our reviews may link to airline, airport, and hotel websites. Credit-card pages are educational and do not use affiliate apply links to issuers. Third-party sites have their own privacy policies; we are not responsible for their data practices.
Your rights
Under UK GDPR you have the right to access, correct, delete, or restrict processing of personal data we hold about you, the right to object to processing based on legitimate interests, and the right to withdraw consent. Contact [email protected] to exercise any of these rights. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Changes
We may update this policy as the site evolves. Material changes will be reflected in the "Last updated" date above, and where the change affects consent (for example a new analytics provider) we will re-ask for consent before it takes effect.