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Airline review · NH
Inspiration of Japan
ANA delivers meticulous Japanese hospitality, exceptional punctuality, and industry-leading cleanliness across domestic and international networks.
Last updated 30 June 2026
ANA All Nippon Airways scores 8.8/10 (safety 9.9/10), ranking #3 globally — Wi-Fi is paid or route-dependent. Baggage: 2×23 kg international economy. Economy seat pitch: 34"; loyalty programme: ANA Mileage Club. Full passenger policy tables, category scores, and the fares search follow below.
Scores mean naming who a carrier is NOT for. From our rated findings:
Baggage, Wi-Fi, legroom, and lounge access for ANA All Nippon Airways — expand for the full matrix.
| Cabin baggage | Included — standard carry-on allowance applies |
|---|---|
| Checked baggage | 2×23 kg international economy |
| In-flight Wi-Fi | Partial — free messaging or select routes/cabins only |
| Economy seat pitch | 34" |
| Lounge access | ANA lounges; Star Alliance Gold |
| Changes & refunds | Flex allows changes; Value fares charge fee |
| Loyalty programme | ANA Mileage Club |
Verified baggage allowances, punctuality, fleet, safety and loyalty facts for ANA All Nippon Airways.
| Cabin bag | 55 × 40 × 25 cm + personal item, 10 kg combined · Up to 10 kg |
|---|---|
| Checked bag (economy) | 2 × 23 kg on international routes |
| Checked bag (business) | 2 × 32 kg (First 3 × 32 kg) |
| Seat selection | Free standard selection on most fares |
| Change fee | Varies by fare; flexible fares free, saver fares fee + fare difference |
78.88%
on time — Full year 2025 (arrivals within 15 min)
Cirium 2025 On-Time Performance Review (Jan 2026) — Asia-Pacific #3
Punctuality is 20% of the FlightLogic score — see our methodology.
IOSA-registered; JCAB (Japan) oversight
FlightLogic editorial safety score: 9.9/10 — our own assessment, separate from IOSA registry status.
Tiers: Member, Bronze, Platinum, Diamond
Quarterly tracking began Q3 2026 — earlier scores were not archived.
ANA delivers meticulous Japanese hospitality, exceptional punctuality, and industry-leading cleanliness across domestic and international networks.
Key strengths: The Room business class. Exceptional on-time record. Premium Japanese dining. Areas for improvement: Limited IFE on some domestic 737s. Narita vs Haneda confusion for transfers.
Combining ANA domestic hops with the JR Pass for a birthday trip through Tokyo, Kyoto, and Hokkaido.
All Nippon Airways' flagship international lounge at Haneda — Japanese dining, spa treatments, and 15-minute city access for UK–Japan business travellers.
The Star Alliance shared lounge at LAX Tom Bradley — live cooking stations, outdoor terrace, and the primary premium ground product for Lufthansa, ANA, and Singapore Airlines departures.
Coming soon
We are building verified reader reviews for ANA All Nippon Airways. Readers will be able to submit a review with proof of travel — a boarding pass or booking confirmation — emailed to [email protected].
Reader scores are published separately from FlightLogic editorial ratings and never change the editorial score.
ANA All Nippon Airways scores 8.8/10 overall on FlightLogic (5-Star) — an editorial expert rating, not an aggregate of consumer reviews. Strengths include The Room business class; Exceptional on-time record.
ANA All Nippon Airways scores 9.9/10 on FlightLogic's safety index — calculated separately from passenger experience using IOSA certification, accident history, fleet age, and regulatory compliance.
ANA All Nippon Airways is a member of star alliance.
ANA All Nippon Airways's primary hub is Tokyo Haneda & Narita. The airline was founded in 1952 and operates approximately 220 aircraft.