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UK travel complaint & claim letter templates
Plain-text letters for the claims UK travellers make most — flight delay compensation, denied boarding, lost or damaged baggage, package holiday refunds, travel insurance, and escalating a rejected claim. Each one cites the law by name and explains exactly who can use it.
FlightLogic publishes 6 free, plain-text UK travel complaint and claim letters — covering UK261 flight delay and cancellation compensation, denied boarding, Montreal Convention baggage claims, Package Travel Regulations refunds, and airline complaints. Copy a template, fill in your flight details, and send.
Flight delay & cancellation
5 min read
UK261 Flight Delay & Cancellation Claim Letter
A ready-to-send letter claiming fixed cash compensation under UK261 for a delayed or cancelled flight — cites the regulation by name and states your compensation tier.
Open template →4 min read
Denied Boarding Compensation Claim Letter
For passengers bumped from an overbooked flight without volunteering — claims the same fixed UK261 compensation plus your choice of refund or re-routing.
Open template →Baggage
Package holidays
Insurance
Escalation
Letter templates FAQ
Are these letter templates legally binding, or legal advice?
No. These are plain-language templates that cite the relevant UK regulation so you can make a clear, well-evidenced claim yourself. They are not legal advice and do not guarantee an outcome — always fill in your own accurate details and adapt the wording to your situation. For complex or high-value disputes, consider independent legal advice.
Do I need to pay a claims management company to use these?
No. Every template on this page is designed so you can send it yourself directly to the airline, tour operator, or insurer. Claims companies typically take 25–35% of any compensation for work that usually takes 15–20 minutes to do yourself.
Which template should I use for a delayed or cancelled flight?
Start with the UK261 flight delay and cancellation claim letter. If you were refused boarding on an overbooked flight, use the denied boarding letter instead. If either claim is rejected or ignored after eight weeks, use the CEDR / Aviation ADR escalation letter.
Do I need to create an account or give my email to download a template?
No. Every template is free to read, copy, and download as plain text directly from its page — no sign-up required.