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Airline review · SQ
A Great Way to Fly
Singapore Airlines sets the benchmark for service consistency, premium cabins, and the iconic Singapore Girl hospitality across long-haul routes.
Last updated 30 June 2026
Singapore Airlines scores 8.9/10 (safety 9.7/10), ranking #2 globally — Wi-Fi is paid or route-dependent. Baggage: 30 kg economy long-haul. Economy seat pitch: 32"; loyalty programme: KrisFlyer. Full passenger policy tables, category scores, and the fares search follow below. Methodology and safety scoring notes are linked at the end.
Scores mean naming who a carrier is NOT for. From our rated findings:
Baggage, Wi-Fi, legroom, and lounge access for Singapore Airlines — expand for the full matrix.
| Cabin baggage | Included — standard carry-on allowance applies |
|---|---|
| Checked baggage | 30 kg economy long-haul |
| In-flight Wi-Fi | Partial — free messaging or select routes/cabins only |
| Economy seat pitch | 32" |
| Lounge access | SilverKris lounges; Star Alliance Gold long-haul |
| Changes & refunds | No change fee on Flexi fares |
| Loyalty programme | KrisFlyer |
Verified baggage allowances, punctuality, fleet, safety and loyalty facts for Singapore Airlines.
| Cabin bag | 1 piece, 115 cm combined dimensions · Up to 7 kg |
|---|---|
| Checked bag (economy) | Weight concept 25–30 kg by fare (35 kg premium economy); 2 × 23 kg to US/Canada |
| Checked bag (business) | 40 kg weight concept; 2 × 32 kg to US/Canada |
| Seat selection | Free standard selection on most fares; fee on Lite fares |
| Change fee | Varies by fare; Lite fares fee + fare difference |
78.58%
on time — Full year 2025 (arrivals within 15 min)
Cirium 2025 On-Time Performance Review (Jan 2026) — Asia-Pacific #4
Punctuality is 20% of the FlightLogic score — see our methodology.
IOSA-registered; CAAS (Singapore) oversight
FlightLogic editorial safety score: 9.7/10 — our own assessment, separate from IOSA registry status.
Tiers: KrisFlyer, Elite Silver, Elite Gold; PPS Club for premium cabins
Quarterly tracking began Q3 2026 — earlier scores were not archived.
Singapore Airlines' sole hub at Changi (SIN) — rated 9.6/10 on FlightLogic — is repeatedly ranked the world's best airport. Free transit tours, Jewel, and efficient connections make SQ ideal for Asia-Pacific itineraries.
KrisFlyer is the loyalty programme; Star Alliance Gold status provides lounge access across the network.
The original suite concept still impresses on the upper deck of Singapore's flagship UK–Asia route, though the A350 business product is catching up fast.
From economy to suites, SQ sets the consistency bar. Here is how the product stacks up in 2026.
SilverKris Business and First lounges at Changi T2 and T3 deliver Book the Cook pre-order dining, premium buffets, and shower suites — the Star Alliance benchmark for Southeast Asia ground product.
The Star Alliance shared lounge at LAX Tom Bradley — live cooking stations, outdoor terrace, and the primary premium ground product for Lufthansa, ANA, and Singapore Airlines departures.
Coming soon
We are building verified reader reviews for Singapore Airlines. Readers will be able to submit a review with proof of travel — a boarding pass or booking confirmation — emailed to [email protected].
Reader scores are published separately from FlightLogic editorial ratings and never change the editorial score.
Singapore Airlines consistently ranks in FlightLogic's top 3 with a 9.3/10 overall score. Service consistency, catering quality, and the KrisFlyer programme are industry-leading. Value scores lower due to premium pricing.
Suites on the A380 (limited routes) and business class on 787/A350 with direct aisle access are the standout products. Book the Cook lets premium passengers pre-order meals before departure.
Singapore Airlines is a Star Alliance member. KrisFlyer miles can be earned and redeemed across United, Lufthansa, ANA, and other Star partners.
Singapore Airlines scores 9.7/10 on FlightLogic's safety index — calculated separately from passenger experience using IOSA certification, accident history, fleet age, and regulatory compliance.
Singapore Airlines's primary hub is Changi (SIN). The airline was founded in 1972 and operates approximately 140 aircraft.