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Airline review · LH
Say Yes to the World
Lufthansa remains Europe's reliability anchor with strong first class on the 747-8, efficient connections, and a vast Star Alliance network.
Last updated 30 June 2026
Lufthansa scores 7.9/10 (safety 9.4/10), ranking #21 globally — Wi-Fi is paid or route-dependent. Baggage: 1×23 kg long-haul; Light fare no checked short-haul. Economy seat pitch: 31"; loyalty programme: Miles & More. Full passenger policy tables, category scores, and the fares search follow below.
Scores mean naming who a carrier is NOT for. From our rated findings:
Baggage, Wi-Fi, legroom, and lounge access for Lufthansa — expand for the full matrix.
| Cabin baggage | Included — standard carry-on allowance applies |
|---|---|
| Checked baggage | 1×23 kg long-haul; Light fare no checked short-haul |
| In-flight Wi-Fi | Paid Wi-Fi or messaging packages |
| Economy seat pitch | 31" |
| Lounge access | Business/Senator lounges |
| Changes & refunds | Flex allows changes; Light/Classic charge fee |
| Loyalty programme | Miles & More |
Verified baggage allowances, punctuality, fleet, safety and loyalty facts for Lufthansa.
| Cabin bag | 1 piece 55 × 40 × 23 cm, 8 kg (business 2 × 8 kg) · Up to 8 kg |
|---|---|
| Checked bag (economy) | Light none; Classic/Flex 1 × 23 kg; premium economy 2 × 23 kg |
| Checked bag (business) | 2 × 32 kg |
| Seat selection | Light pays; free on Classic/Flex |
| Change fee | Light non-changeable; Flex free changes |
Not currently tracked.
Unverified — not in Cirium 2025 regional top 10s; no comparable published annual figure found
Punctuality is 20% of the FlightLogic score — see our methodology.
IOSA-registered; German LBA oversight
FlightLogic editorial safety score: 9.4/10 — our own assessment, separate from IOSA registry status.
Tiers: Member, Frequent Traveller, Senator, HON Circle
Quarterly tracking began Q3 2026 — earlier scores were not archived.
Lufthansa remains Europe's reliability anchor with strong first class on the 747-8, efficient connections, and a vast Star Alliance network.
Key strengths: First Class Terminal Frankfurt. Reliable European connections. Allegris cabin refresh. Areas for improvement: Economy catering below Asian peers. FRA hub can feel crowded.
The private terminal experience remains unmatched in Europe — Porsche transfers, white-table dining, and total calm.
The Star Alliance shared lounge at LAX Tom Bradley — live cooking stations, outdoor terrace, and the primary premium ground product for Lufthansa, ANA, and Singapore Airlines departures.
Lufthansa Senator Lounge at Europe's most reliable Star Alliance hub — Bavarian buffet, shower suites, and 50 Mbps Wi-Fi in Terminal 2.
Coming soon
We are building verified reader reviews for Lufthansa. Readers will be able to submit a review with proof of travel — a boarding pass or booking confirmation — emailed to [email protected].
Reader scores are published separately from FlightLogic editorial ratings and never change the editorial score.
Lufthansa scores 7.9/10 overall on FlightLogic (4-Star) — an editorial expert rating, not an aggregate of consumer reviews. Strengths include First Class Terminal Frankfurt; Reliable European connections.
Lufthansa scores 9.4/10 on FlightLogic's safety index — calculated separately from passenger experience using IOSA certification, accident history, fleet age, and regulatory compliance.
Lufthansa is a member of star alliance.
Lufthansa's primary hub is Frankfurt & Munich. The airline was founded in 1953 and operates approximately 280 aircraft.