When easyJet owes UK261 compensation
easyJet owes fixed cash compensation when the disrupted flight is covered by UK261, you arrive at least three hours late at the final destination, and the root cause was within the airline's control. The usual tiers are £220 for short flights, £350 for medium flights, and up to £520 for long-haul flights. Run the numbers first at /guides/uk261-flight-delay-compensation-uk#uk261-calculator.
easyJet owes fixed cash compensation when the disrupted flight is covered by UK261, you arrive at least three hours late at the final destination, and the root cause was within the airline's control. The usual tiers are £220 for short flights, £350 for medium flights, and up to £520 for long-haul flights. Run the numbers first at /guides/uk261-flight-delay-compensation-uk#uk261-calculator.
For easyJet, the operating carrier matters. If you booked through a partner or travel agent, submit the compensation claim to the airline that actually operated the disrupted flight, not necessarily the brand that sold the ticket.
Official claim channel and escalation
Start with easyJet online disruption and EU261 compensation claim form in the help centre. Include booking reference, flight number (U2), scheduled and actual arrival times, a short timeline, and receipts for meals, hotel, or transport if duty of care was not provided.
Start with easyJet online disruption and EU261 compensation claim form in the help centre. Include booking reference, flight number (U2), scheduled and actual arrival times, a short timeline, and receipts for meals, hotel, or transport if duty of care was not provided.
CAA records list this airline under AviationADR. Use the airline claim channel first; if the airline rejects the claim or does not respond within eight weeks, escalate to AviationADR rather than paying a claims handler.
This page was checked against the CAA ADR table, CEDR, AviationADR, and airline support pages on 2026-07-08. Airline forms move, so search the airline's own site for "compensation", "flight disruption", or "customer relations" if a saved link is stale.
Excuses to challenge
easyJet may point to ATC capacity limits, weather at Gatwick or Luton, crew sickness, aircraft substitution. Some of those can be extraordinary circumstances, but the label alone is not enough. Ask what specifically happened, when it affected your aircraft, and why the airline could not avoid the final delay with reasonable measures.
easyJet may point to ATC capacity limits, weather at Gatwick or Luton, crew sickness, aircraft substitution. Some of those can be extraordinary circumstances, but the label alone is not enough. Ask what specifically happened, when it affected your aircraft, and why the airline could not avoid the final delay with reasonable measures.
For easyJet, separate fixed compensation from reimbursement. Upload receipts for duty-of-care costs even where the airline argues compensation is not payable.
UK route notes
easyJet claims are especially common around Gatwick, Luton, Bristol, Manchester, Edinburgh, and European city-pair rotations with tight aircraft turnarounds.
easyJet claims are especially common around Gatwick, Luton, Bristol, Manchester, Edinburgh, and European city-pair rotations with tight aircraft turnarounds.
If the disruption was a missed connection on one booking, measure delay at your final destination. If you self-transferred on separate tickets, UK261 usually treats each flight separately, so the airline may not owe compensation for the onward miss even if travel insurance helps.
Use the free route before paying a claims handler
You do not need a paid claims company to file a easyJet UK261 claim. Build your evidence, file directly with the airline, escalate through the correct ADR or CAA route if needed, and only consider paid help if the case is complex enough to justify losing part of the payout.
You do not need a paid claims company to file a easyJet UK261 claim. Build your evidence, file directly with the airline, escalate through the correct ADR or CAA route if needed, and only consider paid help if the case is complex enough to justify losing part of the payout.
Useful next steps: calculate the payout at /guides/uk261-flight-delay-compensation-uk#uk261-calculator, compare the airline profile at /airlines/easyjet, and use the FlightLogic compensation letter template if the airline rejects a valid claim.