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Airline review · KL
Journey of Inspiration
KLM is the Netherlands' flag carrier operating from Amsterdam Schiphol with one of Europe's densest networks, World Business Class on long-haul, and Flying Blue shared with Air France.
Last updated 30 June 2026
KLM Royal Dutch Airlines scores 8.0/10 (safety 9.3/10), ranking #16 globally — Wi-Fi is paid or route-dependent. Baggage: 1×23 kg long-haul; Light none short-haul. Economy seat pitch: 31"; loyalty programme: Flying Blue. Full passenger policy tables, category scores, and the fares search follow below.
Scores mean naming who a carrier is NOT for. From our rated findings:
Baggage, Wi-Fi, legroom, and lounge access for KLM Royal Dutch Airlines — expand for the full matrix.
| Cabin baggage | Included — standard carry-on allowance applies |
|---|---|
| Checked baggage | 1×23 kg long-haul; Light none short-haul |
| In-flight Wi-Fi | Paid Wi-Fi or messaging packages |
| Economy seat pitch | 31" |
| Lounge access | KLM Crown lounges |
| Changes & refunds | Flex allows changes |
| Loyalty programme | Flying Blue |
Verified baggage allowances, punctuality, fleet, safety and loyalty facts for KLM Royal Dutch Airlines.
| Cabin bag | 55 × 35 × 25 cm + accessory 40 × 30 × 15 cm, 12 kg combined · Up to 12 kg |
|---|---|
| Checked bag (economy) | Basic/Light none; Standard/Flex 1 × 23 kg; Premium Comfort 2 × 23 kg |
| Checked bag (business) | 2 × 32 kg |
| Seat selection | Free on Standard/Flex; Basic/Light pays |
| Change fee | Varies by fare; Flex free changes |
Not currently tracked.
Unverified — not in Cirium 2025 regional top 10s; Jan 2026 OAG monthly dip (57.76%) not representative, no annual figure used
Punctuality is 20% of the FlightLogic score — see our methodology.
IOSA-registered; Dutch CAA oversight
FlightLogic editorial safety score: 9.3/10 — our own assessment, separate from IOSA registry status.
Tiers: Explorer, Silver, Gold, Platinum (shared with Air France)
Quarterly tracking began Q3 2026 — earlier scores were not archived.
KLM is the Netherlands' flag carrier operating from Amsterdam Schiphol with one of Europe's densest networks, World Business Class on long-haul, and Flying Blue shared with Air France.
Key strengths: Efficient AMS single-terminal hub. Crown Lounge at Schiphol. Strong Africa and Asia connections. Areas for improvement: Older short-haul cabins on some European routes. Flying Blue dynamic pricing on awards.
The Netherlands' flag carrier — efficient Schiphol hub, Crown Lounge, and one of Europe's densest networks for UK–Africa and UK–Asia connections.
KLM's flagship lounge at Schiphol pairs Dutch design, a strong hot-food buffet, and efficient Schengen connections — the best premium ground product for SkyTeam passengers routing through Amsterdam.
Coming soon
We are building verified reader reviews for KLM Royal Dutch Airlines. Readers will be able to submit a review with proof of travel — a boarding pass or booking confirmation — emailed to [email protected].
Reader scores are published separately from FlightLogic editorial ratings and never change the editorial score.
KLM Royal Dutch Airlines scores 8.0/10 overall on FlightLogic (4-Star) — an editorial expert rating, not an aggregate of consumer reviews. Strengths include Efficient AMS single-terminal hub; Crown Lounge at Schiphol.
KLM Royal Dutch Airlines scores 9.3/10 on FlightLogic's safety index — calculated separately from passenger experience using IOSA certification, accident history, fleet age, and regulatory compliance.
KLM Royal Dutch Airlines is a member of skyteam.
KLM Royal Dutch Airlines's primary hub is Amsterdam Schiphol (AMS). The airline was founded in 1919 and operates approximately 110 aircraft.