FlightLogic

FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Advertiser disclosure — how this service works

FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

JetBlue Airways scores higher on FlightLogic at 8.3/10 vs 8.0/10 for Delta Air Lines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy Delta Air Lines JetBlue Airways
Cabin baggage IncludedIncluded
Checked baggage Fee on domestic Basic; intl often 1×23 kgFee on Blue Basic; included Blue+
In-flight Wi-Fi Partial (messaging/select routes)Free
Economy seat pitch 31–32"32" (37–41" Even More Space)
Loyalty programme SkyMilesTrueBlue
Lounge access Delta Sky ClubBlue Lounge JFK/LAX for Mint/Mosaic
Changes & refunds No change fees most fares; Basic Economy restrictedBlue Basic change fee; Mosaic free changes

Individual profiles

Delta Air Lines

DL · United States

Expert Editorial Review

FlightLogic score: 8.0/10

JetBlue Airways

B6 · United States

Expert Editorial Review

FlightLogic score: 8.3/10

Editorial profiles

United States · DL/DAL · #1 in this comparison

Delta Air Lines

Keep Climbing

#8 Global 4-Star
8.0 / 10
Quick Answer

Delta Air Lines scores 8.0/10 on FlightLogic (safety 9.3/10), ranking #8 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Delta Air Lines a good airline?

Delta Air Lines scores 8.0/10 (Excellent) on FlightLogic, ranking #8 globally with a safety score of 9.3/10. Delta leads US carriers in operational reliability, Sky Club lounges, and a improving premium cabin portfolio including Delta One suites. See full profile →

Overall 8.0 Excellent
Safety 9.3 Excellent Safety
Service 8.0 Cabin crew & ground
Value 7.8 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.0
Seat Comfort
8.2
Food & Beverage
7.2
In-Flight Entertainment
8.0
On-Time Performance
8.8
Value for Money
7.8

Key facts

Hub
Atlanta, Detroit, Minneapolis
Alliance
skyteam
Founded
1925
Fleet
950 aircraft
Region
americas
IATA / ICAO
DL / DAL

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage Fee on domestic Basic; intl often 1×23 kg
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 31–32"
Lounge access Delta Sky Club
Changes & refunds No change fees most fares; Basic Economy restricted
Loyalty programme SkyMiles

Strengths

  • Industry-leading OTP in US
  • Delta One suites on A350
  • Strong SkyMiles program

Weaknesses

  • Basic economy restrictions
  • Domestic first class inconsistent

Awards & recognition

  • Most On-Time US Major Airline
  • Best US Airline Premium

United States · B6/JBU · #2 in this comparison

JetBlue Airways

You Above All

#11 Global 4-Star
8.3 / 10
Quick Answer

JetBlue Airways scores 8.3/10 on FlightLogic (safety 9.0/10), ranking #11 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is JetBlue Airways a good airline?

JetBlue Airways scores 8.3/10 (Excellent) on FlightLogic, ranking #11 globally with a safety score of 9.0/10. JetBlue delivers the best domestic economy experience in the US with free Wi-Fi, extra legroom options, and Mint premium transcontinental service. See full profile →

Overall 8.3 Excellent
Safety 9.0 Excellent Safety
Service 8.3 Cabin crew & ground
Value 9.2 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.3
Seat Comfort
8.5
Food & Beverage
7.0
In-Flight Entertainment
8.8
On-Time Performance
7.8
Value for Money
9.2

Key facts

Hub
New York JFK & Boston
Alliance
Independent
Founded
1999
Fleet
280 aircraft
Region
americas
IATA / ICAO
B6 / JBU

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage Fee on Blue Basic; included Blue+
In-flight Wi-Fi Free Wi-Fi available (fleet-wide or most routes)
Economy seat pitch 32" (37–41" Even More Space)
Lounge access Blue Lounge JFK/LAX for Mint/Mosaic
Changes & refunds Blue Basic change fee; Mosaic free changes
Loyalty programme TrueBlue

Strengths

  • Free high-speed Wi-Fi fleet-wide
  • Even More Space extra legroom
  • Mint suites transcontinental

Weaknesses

  • Operational disruptions in Northeast weather
  • Limited international network

Awards & recognition

  • Best US Low-Cost Carrier
  • Best Free In-Flight Wi-Fi

FAQ

Which is better — Delta Air Lines or JetBlue Airways?

JetBlue Airways scores higher on FlightLogic at 8.3/10 vs 8.0/10 for Delta Air Lines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does Delta Air Lines or JetBlue Airways include a carry-on bag?

Delta Air Lines: Included. JetBlue Airways: Included.

Which has free Wi-Fi — Delta Air Lines or JetBlue Airways?

Delta Air Lines: Partial (messaging/select routes). JetBlue Airways: Free.

Does Delta Air Lines include checked baggage?

Delta Air Lines checked baggage: Fee on domestic Basic; intl often 1×23 kg.

Does JetBlue Airways include checked baggage?

JetBlue Airways checked baggage: Fee on Blue Basic; included Blue+.