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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Lufthansa vs United Airlines

Side-by-side policy and rating comparison — baggage, Wi-Fi, legroom, lounges, and loyalty programmes.

Verdict

Lufthansa scores higher on FlightLogic at 7.9/10 vs 7.7/10 for United Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy Lufthansa United Airlines
Cabin baggage IncludedIncluded
Checked baggage 1×23 kg long-haul; Light fare no checked short-haulIntl often 1×23 kg; domestic fees apply
In-flight Wi-Fi PaidPartial (messaging/select routes)
Economy seat pitch 31"30–31"
Loyalty programme Miles & MoreMileagePlus
Lounge access Business/Senator loungesUnited Club / Polaris
Changes & refunds Flex allows changes; Light/Classic charge feeNo change fees most fares; Basic Economy restricted

Individual profiles

Lufthansa

LH · Germany

Expert Editorial Review

FlightLogic score: 7.9/10

United Airlines

UA · United States

Expert Editorial Review

FlightLogic score: 7.7/10

Editorial profiles

Germany · LH/DLH · #1 in this comparison

Lufthansa

Say Yes to the World

#7 Global 4-Star
7.9 / 10
Quick Answer

Lufthansa scores 7.9/10 on FlightLogic (safety 9.4/10), ranking #7 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Lufthansa a good airline?

Lufthansa scores 7.9/10 (Very Good) on FlightLogic, ranking #7 globally with a safety score of 9.4/10. Lufthansa remains Europe's reliability anchor with strong first class on the 747-8, efficient connections, and a vast Star Alliance network. See full profile →

Overall 7.9 Very Good
Safety 9.4 Excellent Safety
Service 8.2 Cabin crew & ground
Value 7.5 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.2
Seat Comfort
8.0
Food & Beverage
7.8
In-Flight Entertainment
7.5
On-Time Performance
8.5
Value for Money
7.5

Key facts

Hub
Frankfurt & Munich
Alliance
star alliance
Founded
1953
Fleet
280 aircraft
Region
europe
IATA / ICAO
LH / DLH

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg long-haul; Light fare no checked short-haul
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 31"
Lounge access Business/Senator lounges
Changes & refunds Flex allows changes; Light/Classic charge fee
Loyalty programme Miles & More

Strengths

  • First Class Terminal Frankfurt
  • Reliable European connections
  • Allegris cabin refresh

Weaknesses

  • Economy catering below Asian peers
  • FRA hub can feel crowded

Awards & recognition

  • Best Airline Europe Legacy
  • Best First Class Terminal FRA

United States · UA/UAL · #2 in this comparison

United Airlines

Good leads the way

#17 Global 4-Star
7.7 / 10
Quick Answer

United Airlines scores 7.7/10 on FlightLogic (safety 9.1/10), ranking #17 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is United Airlines a good airline?

United Airlines scores 7.7/10 (Very Good) on FlightLogic, ranking #17 globally with a safety score of 9.1/10. United Airlines is a Star Alliance founding member with Polaris business class on long-haul, an extensive global network from Chicago, Newark, and San Francisco, and MileagePlus as a core loyalty programme for UK–US routings. See full profile →

Overall 7.7 Very Good
Safety 9.1 Excellent Safety
Service 7.8 Cabin crew & ground
Value 7.6 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
7.8
Seat Comfort
8.1
Food & Beverage
7.2
In-Flight Entertainment
7.8
On-Time Performance
7.9
Value for Money
7.6

Key facts

Hub
Chicago O'Hare (ORD) / Newark (EWR) / San Francisco (SFO)
Alliance
star alliance
Founded
1926
Fleet
900 aircraft
Region
americas
IATA / ICAO
UA / UAL

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage Intl often 1×23 kg; domestic fees apply
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 30–31"
Lounge access United Club / Polaris
Changes & refunds No change fees most fares; Basic Economy restricted
Loyalty programme MileagePlus

Strengths

  • Polaris lounges and lie-flat business
  • Extensive Star Alliance network
  • Strong SFO and ORD hubs

Weaknesses

  • Basic Economy restrictions
  • Polaris product varies by aircraft age

Awards & recognition

  • Star Alliance founding member
  • Polaris business class

FAQ

Which is better — Lufthansa or United Airlines?

Lufthansa scores higher on FlightLogic at 7.9/10 vs 7.7/10 for United Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does Lufthansa or United Airlines include a carry-on bag?

Lufthansa: Included. United Airlines: Included.

Which has free Wi-Fi — Lufthansa or United Airlines?

Lufthansa: Paid. United Airlines: Partial (messaging/select routes).

Does Lufthansa include checked baggage?

Lufthansa checked baggage: 1×23 kg long-haul; Light fare no checked short-haul.

Does United Airlines include checked baggage?

United Airlines checked baggage: Intl often 1×23 kg; domestic fees apply.