KLM Royal Dutch Airlines vs Thai Airways —…

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy	KLM Royal Dutch Airlines	Thai Airways
Cabin baggage	Included	Included
Checked baggage	1×23 kg long-haul; Light none short-haul	1×23 kg international economy; 2×32 kg Royal Silk
In-flight Wi-Fi	Paid	Partial (messaging/select routes)
Economy seat pitch	31"	32–34"
Loyalty programme	Flying Blue	Royal Orchid Plus
Lounge access	KLM Crown lounges	Royal Silk lounge BKK; Star Alliance Gold
Changes & refunds	Flex allows changes	Flex fares allow changes; restricted fares charge fee

Individual profiles

Editorial profiles

Netherlands · KL/KLM · #1 in this comparison

KLM Royal Dutch Airlines

Journey of Inspiration

#14 Global 4-Star

8.0 / 10

Quick Answer

KLM Royal Dutch Airlines scores 8.0/10 on FlightLogic (safety 9.3/10), ranking #14 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is KLM Royal Dutch Airlines a good airline?

KLM Royal Dutch Airlines scores 8.0/10 (Excellent) on FlightLogic, ranking #14 globally with a safety score of 9.3/10. KLM is the Netherlands' flag carrier operating from Amsterdam Schiphol with one of Europe's densest networks, World Business Class on long-haul, and Flying Blue shared with Air France. See full profile →

Overall 8.0 Excellent

Safety 9.3 Excellent Safety

Service 8.2 Cabin crew & ground

Value 7.8 Fare vs product

Star rating 4★ FlightLogic tier

Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service

8.2

Seat Comfort

8.0

Food & Beverage

8.0

In-Flight Entertainment

7.8

On-Time Performance

8.2

Value for Money

7.8

Key facts

Hub: Amsterdam Schiphol (AMS)
Alliance: skyteam
Founded: 1919
Fleet: 110 aircraft
Region: europe
IATA / ICAO: KL / KLM

Passenger policies

Cabin baggage	Included — standard carry-on allowance applies
Checked baggage	1×23 kg long-haul; Light none short-haul
In-flight Wi-Fi	Paid Wi-Fi or messaging packages
Economy seat pitch	31"
Lounge access	KLM Crown lounges
Changes & refunds	Flex allows changes
Loyalty programme	Flying Blue

Strengths

Efficient AMS single-terminal hub
Crown Lounge at Schiphol
Strong Africa and Asia connections

Weaknesses

Older short-haul cabins on some European routes
Flying Blue dynamic pricing on awards

Awards & recognition

Oldest operating airline
Best Schiphol hub carrier

Thailand · TG/THA · #2 in this comparison

Thai Airways

Smooth as Silk

#24 Global 4-Star

8.0 / 10

Quick Answer

Thai Airways scores 8.0/10 on FlightLogic (safety 9.1/10), ranking #24 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Thai Airways a good airline?

Thai Airways scores 8.0/10 (Excellent) on FlightLogic, ranking #24 globally with a safety score of 9.1/10. Thai Airways is Thailand's flag carrier and a Star Alliance member, operating from Bangkok with renowned Royal Silk business class and a gateway hub for UK–Southeast Asia and Australia routings. See full profile →

Overall 8.0 Excellent

Safety 9.1 Excellent Safety

Service 8.5 Cabin crew & ground

Value 8.0 Fare vs product

Star rating 4★ FlightLogic tier

Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service

8.5

Seat Comfort

7.8

Food & Beverage

8.7

In-Flight Entertainment

7.5

On-Time Performance

7.8

Value for Money

8.0

Key facts

Hub: Bangkok Suvarnabhumi (BKK)
Alliance: star alliance
Founded: 1960
Fleet: 80 aircraft
Region: asia pacific
IATA / ICAO: TG / THA

Passenger policies

Cabin baggage	Included — standard carry-on allowance applies
Checked baggage	1×23 kg international economy; 2×32 kg Royal Silk
In-flight Wi-Fi	Partial — free messaging or select routes/cabins only
Economy seat pitch	32–34"
Lounge access	Royal Silk lounge BKK; Star Alliance Gold
Changes & refunds	Flex fares allow changes; restricted fares charge fee
Loyalty programme	Royal Orchid Plus

Strengths

Royal Silk lounge at BKK — see /guides/bkk-airport-lounge-guide-2026
Exceptional Thai meal service in all cabins
Strong UK–Bangkok direct and one-stop Asia connections

Weaknesses

Fleet renewal ongoing — verify aircraft on long-haul bookings
BKK hub congestion at peak banks

Awards & recognition

Star Alliance member
Best Thai cuisine in-flight among global carriers

FAQ

Which is better — KLM Royal Dutch Airlines or Thai Airways?

KLM Royal Dutch Airlines scores higher on FlightLogic at 8.0/10 vs 8.0/10 for Thai Airways. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does KLM Royal Dutch Airlines or Thai Airways include a carry-on bag?

KLM Royal Dutch Airlines: Included. Thai Airways: Included.

Which has free Wi-Fi — KLM Royal Dutch Airlines or Thai Airways?

KLM Royal Dutch Airlines: Paid. Thai Airways: Partial (messaging/select routes).

Does KLM Royal Dutch Airlines include checked baggage?

KLM Royal Dutch Airlines checked baggage: 1×23 kg long-haul; Light none short-haul.

Does Thai Airways include checked baggage?

Thai Airways checked baggage: 1×23 kg international economy; 2×32 kg Royal Silk.