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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

Swiss International Air Lines scores higher on FlightLogic at 8.3/10 vs 8.0/10 for KLM Royal Dutch Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy KLM Royal Dutch Airlines Swiss International Air Lines
Cabin baggage IncludedIncluded
Checked baggage 1×23 kg long-haul; Light none short-haul1×23 kg economy long-haul; 2×32 kg business
In-flight Wi-Fi PaidPaid
Economy seat pitch 31"31–32"
Loyalty programme Flying BlueMiles & More
Lounge access KLM Crown loungesSWISS Senator/Business lounges; Star Alliance Gold
Changes & refunds Flex allows changesFlex fares allow changes; Light fares charge fee

Individual profiles

Editorial profiles

Netherlands · KL/KLM · #1 in this comparison

KLM Royal Dutch Airlines

Journey of Inspiration

#14 Global 4-Star
8.0 / 10
Quick Answer

KLM Royal Dutch Airlines scores 8.0/10 on FlightLogic (safety 9.3/10), ranking #14 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is KLM Royal Dutch Airlines a good airline?

KLM Royal Dutch Airlines scores 8.0/10 (Excellent) on FlightLogic, ranking #14 globally with a safety score of 9.3/10. KLM is the Netherlands' flag carrier operating from Amsterdam Schiphol with one of Europe's densest networks, World Business Class on long-haul, and Flying Blue shared with Air France. See full profile →

Overall 8.0 Excellent
Safety 9.3 Excellent Safety
Service 8.2 Cabin crew & ground
Value 7.8 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.2
Seat Comfort
8.0
Food & Beverage
8.0
In-Flight Entertainment
7.8
On-Time Performance
8.2
Value for Money
7.8

Key facts

Hub
Amsterdam Schiphol (AMS)
Alliance
skyteam
Founded
1919
Fleet
110 aircraft
Region
europe
IATA / ICAO
KL / KLM

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg long-haul; Light none short-haul
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 31"
Lounge access KLM Crown lounges
Changes & refunds Flex allows changes
Loyalty programme Flying Blue

Strengths

  • Efficient AMS single-terminal hub
  • Crown Lounge at Schiphol
  • Strong Africa and Asia connections

Weaknesses

  • Older short-haul cabins on some European routes
  • Flying Blue dynamic pricing on awards

Awards & recognition

  • Oldest operating airline
  • Best Schiphol hub carrier

Switzerland · LX/SWR · #2 in this comparison

Swiss International Air Lines

Made of Switzerland

#21 Global 5-Star
8.3 / 10
Quick Answer

Swiss International Air Lines scores 8.3/10 on FlightLogic (safety 9.4/10), ranking #21 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Swiss International Air Lines a good airline?

Swiss International Air Lines scores 8.3/10 (Excellent) on FlightLogic, ranking #21 globally with a safety score of 9.4/10. SWISS is Switzerland's flag carrier and a Lufthansa Group Star Alliance member, operating premium long-haul service from Zurich with Europe's most reliable hub and exceptional Senator lounges. See full profile →

Overall 8.3 Excellent
Safety 9.4 Excellent Safety
Service 8.6 Cabin crew & ground
Value 7.8 Fare vs product
Star rating 5★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.6
Seat Comfort
8.2
Food & Beverage
8.5
In-Flight Entertainment
7.8
On-Time Performance
8.8
Value for Money
7.8

Key facts

Hub
Zurich (ZRH) & Geneva (GVA)
Alliance
star alliance
Founded
2002
Fleet
90 aircraft
Region
europe
IATA / ICAO
LX / SWR

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg economy long-haul; 2×32 kg business
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 31–32"
Lounge access SWISS Senator/Business lounges; Star Alliance Gold
Changes & refunds Flex fares allow changes; Light fares charge fee
Loyalty programme Miles & More

Strengths

  • Zurich hub 8.7/10 airport score
  • Senator Lounge 9.0/10 at ZRH
  • Premium Swiss service culture

Weaknesses

  • Smaller long-haul network than Lufthansa
  • Miles & More dynamic award pricing

Awards & recognition

  • Best Airline in Europe (regional)
  • Star Alliance member

FAQ

Which is better — KLM Royal Dutch Airlines or Swiss International Air Lines?

Swiss International Air Lines scores higher on FlightLogic at 8.3/10 vs 8.0/10 for KLM Royal Dutch Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does KLM Royal Dutch Airlines or Swiss International Air Lines include a carry-on bag?

KLM Royal Dutch Airlines: Included. Swiss International Air Lines: Included.

Which has free Wi-Fi — KLM Royal Dutch Airlines or Swiss International Air Lines?

KLM Royal Dutch Airlines: Paid. Swiss International Air Lines: Paid.

Does KLM Royal Dutch Airlines include checked baggage?

KLM Royal Dutch Airlines checked baggage: 1×23 kg long-haul; Light none short-haul.

Does Swiss International Air Lines include checked baggage?

Swiss International Air Lines checked baggage: 1×23 kg economy long-haul; 2×32 kg business.