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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

KLM Royal Dutch Airlines scores higher on FlightLogic at 8.0/10 vs 7.9/10 for Lufthansa. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy KLM Royal Dutch Airlines Lufthansa
Cabin baggage IncludedIncluded
Checked baggage 1×23 kg long-haul; Light none short-haul1×23 kg long-haul; Light fare no checked short-haul
In-flight Wi-Fi PaidPaid
Economy seat pitch 31"31"
Loyalty programme Flying BlueMiles & More
Lounge access KLM Crown loungesBusiness/Senator lounges
Changes & refunds Flex allows changesFlex allows changes; Light/Classic charge fee

Individual profiles

Lufthansa

LH · Germany

Expert Editorial Review

FlightLogic score: 7.9/10

Editorial profiles

Netherlands · KL/KLM · #1 in this comparison

KLM Royal Dutch Airlines

Journey of Inspiration

#14 Global 4-Star
8.0 / 10
Quick Answer

KLM Royal Dutch Airlines scores 8.0/10 on FlightLogic (safety 9.3/10), ranking #14 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is KLM Royal Dutch Airlines a good airline?

KLM Royal Dutch Airlines scores 8.0/10 (Excellent) on FlightLogic, ranking #14 globally with a safety score of 9.3/10. KLM is the Netherlands' flag carrier operating from Amsterdam Schiphol with one of Europe's densest networks, World Business Class on long-haul, and Flying Blue shared with Air France. See full profile →

Overall 8.0 Excellent
Safety 9.3 Excellent Safety
Service 8.2 Cabin crew & ground
Value 7.8 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.2
Seat Comfort
8.0
Food & Beverage
8.0
In-Flight Entertainment
7.8
On-Time Performance
8.2
Value for Money
7.8

Key facts

Hub
Amsterdam Schiphol (AMS)
Alliance
skyteam
Founded
1919
Fleet
110 aircraft
Region
europe
IATA / ICAO
KL / KLM

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg long-haul; Light none short-haul
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 31"
Lounge access KLM Crown lounges
Changes & refunds Flex allows changes
Loyalty programme Flying Blue

Strengths

  • Efficient AMS single-terminal hub
  • Crown Lounge at Schiphol
  • Strong Africa and Asia connections

Weaknesses

  • Older short-haul cabins on some European routes
  • Flying Blue dynamic pricing on awards

Awards & recognition

  • Oldest operating airline
  • Best Schiphol hub carrier

Germany · LH/DLH · #2 in this comparison

Lufthansa

Say Yes to the World

#7 Global 4-Star
7.9 / 10
Quick Answer

Lufthansa scores 7.9/10 on FlightLogic (safety 9.4/10), ranking #7 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Lufthansa a good airline?

Lufthansa scores 7.9/10 (Very Good) on FlightLogic, ranking #7 globally with a safety score of 9.4/10. Lufthansa remains Europe's reliability anchor with strong first class on the 747-8, efficient connections, and a vast Star Alliance network. See full profile →

Overall 7.9 Very Good
Safety 9.4 Excellent Safety
Service 8.2 Cabin crew & ground
Value 7.5 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.2
Seat Comfort
8.0
Food & Beverage
7.8
In-Flight Entertainment
7.5
On-Time Performance
8.5
Value for Money
7.5

Key facts

Hub
Frankfurt & Munich
Alliance
star alliance
Founded
1953
Fleet
280 aircraft
Region
europe
IATA / ICAO
LH / DLH

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg long-haul; Light fare no checked short-haul
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 31"
Lounge access Business/Senator lounges
Changes & refunds Flex allows changes; Light/Classic charge fee
Loyalty programme Miles & More

Strengths

  • First Class Terminal Frankfurt
  • Reliable European connections
  • Allegris cabin refresh

Weaknesses

  • Economy catering below Asian peers
  • FRA hub can feel crowded

Awards & recognition

  • Best Airline Europe Legacy
  • Best First Class Terminal FRA

FAQ

Which is better — KLM Royal Dutch Airlines or Lufthansa?

KLM Royal Dutch Airlines scores higher on FlightLogic at 8.0/10 vs 7.9/10 for Lufthansa. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does KLM Royal Dutch Airlines or Lufthansa include a carry-on bag?

KLM Royal Dutch Airlines: Included. Lufthansa: Included.

Which has free Wi-Fi — KLM Royal Dutch Airlines or Lufthansa?

KLM Royal Dutch Airlines: Paid. Lufthansa: Paid.

Does KLM Royal Dutch Airlines include checked baggage?

KLM Royal Dutch Airlines checked baggage: 1×23 kg long-haul; Light none short-haul.

Does Lufthansa include checked baggage?

Lufthansa checked baggage: 1×23 kg long-haul; Light fare no checked short-haul.