FlightLogic

FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Advertiser disclosure — how this service works

FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

JetBlue Airways scores higher on FlightLogic at 8.3/10 vs 8.0/10 for Thai Airways. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy JetBlue Airways Thai Airways
Cabin baggage IncludedIncluded
Checked baggage Fee on Blue Basic; included Blue+1×23 kg international economy; 2×32 kg Royal Silk
In-flight Wi-Fi FreePartial (messaging/select routes)
Economy seat pitch 32" (37–41" Even More Space)32–34"
Loyalty programme TrueBlueRoyal Orchid Plus
Lounge access Blue Lounge JFK/LAX for Mint/MosaicRoyal Silk lounge BKK; Star Alliance Gold
Changes & refunds Blue Basic change fee; Mosaic free changesFlex fares allow changes; restricted fares charge fee

Individual profiles

JetBlue Airways

B6 · United States

Expert Editorial Review

FlightLogic score: 8.3/10

Thai Airways

TG · Thailand

Expert Editorial Review

FlightLogic score: 8.0/10

Editorial profiles

United States · B6/JBU · #1 in this comparison

JetBlue Airways

You Above All

#11 Global 4-Star
8.3 / 10
Quick Answer

JetBlue Airways scores 8.3/10 on FlightLogic (safety 9.0/10), ranking #11 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is JetBlue Airways a good airline?

JetBlue Airways scores 8.3/10 (Excellent) on FlightLogic, ranking #11 globally with a safety score of 9.0/10. JetBlue delivers the best domestic economy experience in the US with free Wi-Fi, extra legroom options, and Mint premium transcontinental service. See full profile →

Overall 8.3 Excellent
Safety 9.0 Excellent Safety
Service 8.3 Cabin crew & ground
Value 9.2 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.3
Seat Comfort
8.5
Food & Beverage
7.0
In-Flight Entertainment
8.8
On-Time Performance
7.8
Value for Money
9.2

Key facts

Hub
New York JFK & Boston
Alliance
Independent
Founded
1999
Fleet
280 aircraft
Region
americas
IATA / ICAO
B6 / JBU

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage Fee on Blue Basic; included Blue+
In-flight Wi-Fi Free Wi-Fi available (fleet-wide or most routes)
Economy seat pitch 32" (37–41" Even More Space)
Lounge access Blue Lounge JFK/LAX for Mint/Mosaic
Changes & refunds Blue Basic change fee; Mosaic free changes
Loyalty programme TrueBlue

Strengths

  • Free high-speed Wi-Fi fleet-wide
  • Even More Space extra legroom
  • Mint suites transcontinental

Weaknesses

  • Operational disruptions in Northeast weather
  • Limited international network

Awards & recognition

  • Best US Low-Cost Carrier
  • Best Free In-Flight Wi-Fi

Thailand · TG/THA · #2 in this comparison

Thai Airways

Smooth as Silk

#24 Global 4-Star
8.0 / 10
Quick Answer

Thai Airways scores 8.0/10 on FlightLogic (safety 9.1/10), ranking #24 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Thai Airways a good airline?

Thai Airways scores 8.0/10 (Excellent) on FlightLogic, ranking #24 globally with a safety score of 9.1/10. Thai Airways is Thailand's flag carrier and a Star Alliance member, operating from Bangkok with renowned Royal Silk business class and a gateway hub for UK–Southeast Asia and Australia routings. See full profile →

Overall 8.0 Excellent
Safety 9.1 Excellent Safety
Service 8.5 Cabin crew & ground
Value 8.0 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.5
Seat Comfort
7.8
Food & Beverage
8.7
In-Flight Entertainment
7.5
On-Time Performance
7.8
Value for Money
8.0

Key facts

Hub
Bangkok Suvarnabhumi (BKK)
Alliance
star alliance
Founded
1960
Fleet
80 aircraft
Region
asia pacific
IATA / ICAO
TG / THA

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg international economy; 2×32 kg Royal Silk
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 32–34"
Lounge access Royal Silk lounge BKK; Star Alliance Gold
Changes & refunds Flex fares allow changes; restricted fares charge fee
Loyalty programme Royal Orchid Plus

Strengths

  • Royal Silk lounge at BKK — see /guides/bkk-airport-lounge-guide-2026
  • Exceptional Thai meal service in all cabins
  • Strong UK–Bangkok direct and one-stop Asia connections

Weaknesses

  • Fleet renewal ongoing — verify aircraft on long-haul bookings
  • BKK hub congestion at peak banks

Awards & recognition

  • Star Alliance member
  • Best Thai cuisine in-flight among global carriers

FAQ

Which is better — JetBlue Airways or Thai Airways?

JetBlue Airways scores higher on FlightLogic at 8.3/10 vs 8.0/10 for Thai Airways. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does JetBlue Airways or Thai Airways include a carry-on bag?

JetBlue Airways: Included. Thai Airways: Included.

Which has free Wi-Fi — JetBlue Airways or Thai Airways?

JetBlue Airways: Free. Thai Airways: Partial (messaging/select routes).

Does JetBlue Airways include checked baggage?

JetBlue Airways checked baggage: Fee on Blue Basic; included Blue+.

Does Thai Airways include checked baggage?

Thai Airways checked baggage: 1×23 kg international economy; 2×32 kg Royal Silk.