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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

JetBlue Airways has a full FlightLogic editorial rating (8.3/10). Southwest Airlines is a verified operational directory profile — compare policy tokens below.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy JetBlue Airways Southwest Airlines
Cabin baggage IncludedIncluded
Checked baggage Fee on Blue Basic; included Blue+2 free checked bags (23 kg each)
In-flight Wi-Fi FreePartial (messaging/select routes)
Economy seat pitch 32" (37–41" Even More Space)31–32"
Loyalty programme TrueBlueRapid Rewards
Lounge access Blue Lounge JFK/LAX for Mint/MosaicNone
Changes & refunds Blue Basic change fee; Mosaic free changesNo change/cancel fees — fare difference only

Individual profiles

JetBlue Airways

B6 · United States

Expert Editorial Review

FlightLogic score: 8.3/10

Editorial profiles

United States · B6/JBU · #1 in this comparison

JetBlue Airways

You Above All

#11 Global 4-Star
8.3 / 10
Quick Answer

JetBlue Airways scores 8.3/10 on FlightLogic (safety 9.0/10), ranking #11 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is JetBlue Airways a good airline?

JetBlue Airways scores 8.3/10 (Excellent) on FlightLogic, ranking #11 globally with a safety score of 9.0/10. JetBlue delivers the best domestic economy experience in the US with free Wi-Fi, extra legroom options, and Mint premium transcontinental service. See full profile →

Overall 8.3 Excellent
Safety 9.0 Excellent Safety
Service 8.3 Cabin crew & ground
Value 9.2 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.3
Seat Comfort
8.5
Food & Beverage
7.0
In-Flight Entertainment
8.8
On-Time Performance
7.8
Value for Money
9.2

Key facts

Hub
New York JFK & Boston
Alliance
Independent
Founded
1999
Fleet
280 aircraft
Region
americas
IATA / ICAO
B6 / JBU

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage Fee on Blue Basic; included Blue+
In-flight Wi-Fi Free Wi-Fi available (fleet-wide or most routes)
Economy seat pitch 32" (37–41" Even More Space)
Lounge access Blue Lounge JFK/LAX for Mint/Mosaic
Changes & refunds Blue Basic change fee; Mosaic free changes
Loyalty programme TrueBlue

Strengths

  • Free high-speed Wi-Fi fleet-wide
  • Even More Space extra legroom
  • Mint suites transcontinental

Weaknesses

  • Operational disruptions in Northeast weather
  • Limited international network

Awards & recognition

  • Best US Low-Cost Carrier
  • Best Free In-Flight Wi-Fi

FAQ

Which is better — JetBlue Airways or Southwest Airlines?

JetBlue Airways has a full FlightLogic editorial rating (8.3/10). Southwest Airlines is a verified operational directory profile — compare policy tokens below.

Does JetBlue Airways or Southwest Airlines include a carry-on bag?

JetBlue Airways: Included. Southwest Airlines: Included.

Which has free Wi-Fi — JetBlue Airways or Southwest Airlines?

JetBlue Airways: Free. Southwest Airlines: Partial (messaging/select routes).

Does JetBlue Airways include checked baggage?

JetBlue Airways checked baggage: Fee on Blue Basic; included Blue+.

Does Southwest Airlines include checked baggage?

Southwest Airlines checked baggage: 2 free checked bags (23 kg each).