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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

JetBlue Airways scores higher on FlightLogic at 8.3/10 vs 7.9/10 for Lufthansa. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy JetBlue Airways Lufthansa
Cabin baggage IncludedIncluded
Checked baggage Fee on Blue Basic; included Blue+1×23 kg long-haul; Light fare no checked short-haul
In-flight Wi-Fi FreePaid
Economy seat pitch 32" (37–41" Even More Space)31"
Loyalty programme TrueBlueMiles & More
Lounge access Blue Lounge JFK/LAX for Mint/MosaicBusiness/Senator lounges
Changes & refunds Blue Basic change fee; Mosaic free changesFlex allows changes; Light/Classic charge fee

Individual profiles

JetBlue Airways

B6 · United States

Expert Editorial Review

FlightLogic score: 8.3/10

Lufthansa

LH · Germany

Expert Editorial Review

FlightLogic score: 7.9/10

Editorial profiles

United States · B6/JBU · #1 in this comparison

JetBlue Airways

You Above All

#11 Global 4-Star
8.3 / 10
Quick Answer

JetBlue Airways scores 8.3/10 on FlightLogic (safety 9.0/10), ranking #11 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is JetBlue Airways a good airline?

JetBlue Airways scores 8.3/10 (Excellent) on FlightLogic, ranking #11 globally with a safety score of 9.0/10. JetBlue delivers the best domestic economy experience in the US with free Wi-Fi, extra legroom options, and Mint premium transcontinental service. See full profile →

Overall 8.3 Excellent
Safety 9.0 Excellent Safety
Service 8.3 Cabin crew & ground
Value 9.2 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.3
Seat Comfort
8.5
Food & Beverage
7.0
In-Flight Entertainment
8.8
On-Time Performance
7.8
Value for Money
9.2

Key facts

Hub
New York JFK & Boston
Alliance
Independent
Founded
1999
Fleet
280 aircraft
Region
americas
IATA / ICAO
B6 / JBU

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage Fee on Blue Basic; included Blue+
In-flight Wi-Fi Free Wi-Fi available (fleet-wide or most routes)
Economy seat pitch 32" (37–41" Even More Space)
Lounge access Blue Lounge JFK/LAX for Mint/Mosaic
Changes & refunds Blue Basic change fee; Mosaic free changes
Loyalty programme TrueBlue

Strengths

  • Free high-speed Wi-Fi fleet-wide
  • Even More Space extra legroom
  • Mint suites transcontinental

Weaknesses

  • Operational disruptions in Northeast weather
  • Limited international network

Awards & recognition

  • Best US Low-Cost Carrier
  • Best Free In-Flight Wi-Fi

Germany · LH/DLH · #2 in this comparison

Lufthansa

Say Yes to the World

#7 Global 4-Star
7.9 / 10
Quick Answer

Lufthansa scores 7.9/10 on FlightLogic (safety 9.4/10), ranking #7 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Lufthansa a good airline?

Lufthansa scores 7.9/10 (Very Good) on FlightLogic, ranking #7 globally with a safety score of 9.4/10. Lufthansa remains Europe's reliability anchor with strong first class on the 747-8, efficient connections, and a vast Star Alliance network. See full profile →

Overall 7.9 Very Good
Safety 9.4 Excellent Safety
Service 8.2 Cabin crew & ground
Value 7.5 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.2
Seat Comfort
8.0
Food & Beverage
7.8
In-Flight Entertainment
7.5
On-Time Performance
8.5
Value for Money
7.5

Key facts

Hub
Frankfurt & Munich
Alliance
star alliance
Founded
1953
Fleet
280 aircraft
Region
europe
IATA / ICAO
LH / DLH

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg long-haul; Light fare no checked short-haul
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 31"
Lounge access Business/Senator lounges
Changes & refunds Flex allows changes; Light/Classic charge fee
Loyalty programme Miles & More

Strengths

  • First Class Terminal Frankfurt
  • Reliable European connections
  • Allegris cabin refresh

Weaknesses

  • Economy catering below Asian peers
  • FRA hub can feel crowded

Awards & recognition

  • Best Airline Europe Legacy
  • Best First Class Terminal FRA

FAQ

Which is better — JetBlue Airways or Lufthansa?

JetBlue Airways scores higher on FlightLogic at 8.3/10 vs 7.9/10 for Lufthansa. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does JetBlue Airways or Lufthansa include a carry-on bag?

JetBlue Airways: Included. Lufthansa: Included.

Which has free Wi-Fi — JetBlue Airways or Lufthansa?

JetBlue Airways: Free. Lufthansa: Paid.

Does JetBlue Airways include checked baggage?

JetBlue Airways checked baggage: Fee on Blue Basic; included Blue+.

Does Lufthansa include checked baggage?

Lufthansa checked baggage: 1×23 kg long-haul; Light fare no checked short-haul.