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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

Japan Airlines scores higher on FlightLogic at 8.7/10 vs 8.6/10 for Turkish Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy Japan Airlines Turkish Airlines
Cabin baggage IncludedIncluded
Checked baggage 2×23 kg international economy20–30 kg international
In-flight Wi-Fi PaidPartial (messaging/select routes)
Economy seat pitch 33–34"31–32"
Loyalty programme JAL Mileage BankMiles&Smiles
Lounge access Sakura / First lounges; oneworld EmeraldMiles&Smiles lounges IST; Star Alliance Gold
Changes & refunds Flex fares allow changesFlexible most intl fares

Individual profiles

Japan Airlines

JL · Japan

Expert Editorial Review

FlightLogic score: 8.7/10

Turkish Airlines

TK · Turkey

Expert Editorial Review

FlightLogic score: 8.6/10

Editorial profiles

Japan · JL/JAL · #1 in this comparison

Japan Airlines

Fly into tomorrow

#15 Global 5-Star
8.7 / 10
Quick Answer

Japan Airlines scores 8.7/10 on FlightLogic (safety 9.7/10), ranking #15 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Japan Airlines a good airline?

Japan Airlines scores 8.7/10 (Excellent) on FlightLogic, ranking #15 globally with a safety score of 9.7/10. Japan Airlines delivers meticulous Japanese hospitality, strong on-time performance, and refreshed Sky Suite business class on long-haul routes across Asia, North America, and Europe. See full profile →

Overall 8.7 Excellent
Safety 9.7 Maximum Safety
Service 9.0 Cabin crew & ground
Value 8.0 Fare vs product
Star rating 5★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
9.0
Seat Comfort
8.7
Food & Beverage
8.9
In-Flight Entertainment
8.2
On-Time Performance
9.1
Value for Money
8.0

Key facts

Hub
Tokyo Haneda & Narita
Alliance
oneworld
Founded
1951
Fleet
170 aircraft
Region
asia pacific
IATA / ICAO
JL / JAL

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 2×23 kg international economy
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 33–34"
Lounge access Sakura / First lounges; oneworld Emerald
Changes & refunds Flex fares allow changes
Loyalty programme JAL Mileage Bank

Strengths

  • Sky Suite business class with direct aisle access
  • Exceptional Japanese dining
  • Strong Haneda hub access

Weaknesses

  • Narita vs Haneda confusion for transfers
  • Premium pricing on popular routes

Awards & recognition

  • World's Best Economy Class Asia
  • Oneworld founding member

Turkey · TK/THY · #2 in this comparison

Turkish Airlines

Widen Your World

#6 Global 4-Star
8.6 / 10
Quick Answer

Turkish Airlines scores 8.6/10 on FlightLogic (safety 9.2/10), ranking #6 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Turkish Airlines a good airline?

Turkish Airlines scores 8.6/10 (Excellent) on FlightLogic, ranking #6 globally with a safety score of 9.2/10. Turkish Airlines offers the most countries served by any carrier, a stunning new Istanbul hub, and a compelling business class product at competitive fares. See full profile →

Overall 8.6 Excellent
Safety 9.2 Excellent Safety
Service 8.7 Cabin crew & ground
Value 9.0 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.7
Seat Comfort
8.5
Food & Beverage
9.1
In-Flight Entertainment
8.0
On-Time Performance
8.2
Value for Money
9.0

Key facts

Hub
Istanbul (IST)
Alliance
star alliance
Founded
1933
Fleet
400 aircraft
Region
europe
IATA / ICAO
TK / THY

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 20–30 kg international
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 31–32"
Lounge access Miles&Smiles lounges IST; Star Alliance Gold
Changes & refunds Flexible most intl fares
Loyalty programme Miles&Smiles

Strengths

  • 130+ country network
  • Miles&Smiles stopover program
  • Excellent Turkish cuisine

Weaknesses

  • IST walking distances between gates
  • Occasional baggage delays at peak season

Awards & recognition

  • Best Airline in Europe
  • Best Business Class Catering Europe

FAQ

Which is better — Japan Airlines or Turkish Airlines?

Japan Airlines scores higher on FlightLogic at 8.7/10 vs 8.6/10 for Turkish Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does Japan Airlines or Turkish Airlines include a carry-on bag?

Japan Airlines: Included. Turkish Airlines: Included.

Which has free Wi-Fi — Japan Airlines or Turkish Airlines?

Japan Airlines: Paid. Turkish Airlines: Partial (messaging/select routes).

Does Japan Airlines include checked baggage?

Japan Airlines checked baggage: 2×23 kg international economy.

Does Turkish Airlines include checked baggage?

Turkish Airlines checked baggage: 20–30 kg international.