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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Japan Airlines vs Singapore Airlines

Side-by-side policy and rating comparison — baggage, Wi-Fi, legroom, lounges, and loyalty programmes.

Verdict

Singapore Airlines scores higher on FlightLogic at 8.9/10 vs 8.7/10 for Japan Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy Japan Airlines Singapore Airlines
Cabin baggage IncludedIncluded
Checked baggage 2×23 kg international economy30 kg economy long-haul
In-flight Wi-Fi PaidPartial (messaging/select routes)
Economy seat pitch 33–34"32"
Loyalty programme JAL Mileage BankKrisFlyer
Lounge access Sakura / First lounges; oneworld EmeraldSilverKris lounges; Star Alliance Gold long-haul
Changes & refunds Flex fares allow changesNo change fee on Flexi fares

Individual profiles

Japan Airlines

JL · Japan

Expert Editorial Review

FlightLogic score: 8.7/10

Editorial profiles

Japan · JL/JAL · #1 in this comparison

Japan Airlines

Fly into tomorrow

#15 Global 5-Star
8.7 / 10
Quick Answer

Japan Airlines scores 8.7/10 on FlightLogic (safety 9.7/10), ranking #15 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Japan Airlines a good airline?

Japan Airlines scores 8.7/10 (Excellent) on FlightLogic, ranking #15 globally with a safety score of 9.7/10. Japan Airlines delivers meticulous Japanese hospitality, strong on-time performance, and refreshed Sky Suite business class on long-haul routes across Asia, North America, and Europe. See full profile →

Overall 8.7 Excellent
Safety 9.7 Maximum Safety
Service 9.0 Cabin crew & ground
Value 8.0 Fare vs product
Star rating 5★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
9.0
Seat Comfort
8.7
Food & Beverage
8.9
In-Flight Entertainment
8.2
On-Time Performance
9.1
Value for Money
8.0

Key facts

Hub
Tokyo Haneda & Narita
Alliance
oneworld
Founded
1951
Fleet
170 aircraft
Region
asia pacific
IATA / ICAO
JL / JAL

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 2×23 kg international economy
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 33–34"
Lounge access Sakura / First lounges; oneworld Emerald
Changes & refunds Flex fares allow changes
Loyalty programme JAL Mileage Bank

Strengths

  • Sky Suite business class with direct aisle access
  • Exceptional Japanese dining
  • Strong Haneda hub access

Weaknesses

  • Narita vs Haneda confusion for transfers
  • Premium pricing on popular routes

Awards & recognition

  • World's Best Economy Class Asia
  • Oneworld founding member

Singapore · SQ/SIA · #2 in this comparison

Singapore Airlines

A Great Way to Fly

#2 Global 5-Star
8.9 / 10
Quick Answer

Singapore Airlines scores 8.9/10 on FlightLogic (safety 9.7/10), ranking #2 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Singapore Airlines a good airline?

Singapore Airlines scores 8.9/10 (Excellent) on FlightLogic, ranking #2 globally with a safety score of 9.7/10. Singapore Airlines sets the benchmark for service consistency, premium cabins, and the iconic Singapore Girl hospitality across long-haul routes. See full profile →

Overall 8.9 Excellent
Safety 9.7 Maximum Safety
Service 9.5 Cabin crew & ground
Value 7.8 Fare vs product
Star rating 5★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
9.5
Seat Comfort
9.0
Food & Beverage
9.2
In-Flight Entertainment
8.8
On-Time Performance
9.0
Value for Money
7.8

Key facts

Hub
Changi (SIN)
Alliance
star alliance
Founded
1972
Fleet
140 aircraft
Region
asia pacific
IATA / ICAO
SQ / SIA

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 30 kg economy long-haul
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 32"
Lounge access SilverKris lounges; Star Alliance Gold long-haul
Changes & refunds No change fee on Flexi fares
Loyalty programme KrisFlyer

Strengths

  • Book the Cook pre-order dining
  • KrisFlyer loyalty program
  • Changi hub experience

Weaknesses

  • Premium pricing on popular routes
  • Older 777 economy seats on select routes

Awards & recognition

  • World's Best Cabin Crew
  • Best First Class Suite

FAQ

Which is better — Japan Airlines or Singapore Airlines?

Singapore Airlines scores higher on FlightLogic at 8.9/10 vs 8.7/10 for Japan Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does Japan Airlines or Singapore Airlines include a carry-on bag?

Japan Airlines: Included. Singapore Airlines: Included.

Which has free Wi-Fi — Japan Airlines or Singapore Airlines?

Japan Airlines: Paid. Singapore Airlines: Partial (messaging/select routes).

Does Japan Airlines include checked baggage?

Japan Airlines checked baggage: 2×23 kg international economy.

Does Singapore Airlines include checked baggage?

Singapore Airlines checked baggage: 30 kg economy long-haul.