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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Japan Airlines vs Qantas

Side-by-side policy and rating comparison — baggage, Wi-Fi, legroom, lounges, and loyalty programmes.

Verdict

Japan Airlines scores higher on FlightLogic at 8.7/10 vs 8.1/10 for Qantas. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy Japan Airlines Qantas
Cabin baggage IncludedIncluded
Checked baggage 2×23 kg international economy1×23 kg international economy
In-flight Wi-Fi PaidPartial (messaging/select routes)
Economy seat pitch 33–34"31"
Loyalty programme JAL Mileage BankQantas Frequent Flyer
Lounge access Sakura / First lounges; oneworld EmeraldQantas Club / First lounges
Changes & refunds Flex fares allow changesRed eDeal restricted; Flex allows changes

Individual profiles

Japan Airlines

JL · Japan

Expert Editorial Review

FlightLogic score: 8.7/10

Qantas

QF · Australia

Expert Editorial Review

FlightLogic score: 8.1/10

Editorial profiles

Japan · JL/JAL · #1 in this comparison

Japan Airlines

Fly into tomorrow

#15 Global 5-Star
8.7 / 10
Quick Answer

Japan Airlines scores 8.7/10 on FlightLogic (safety 9.7/10), ranking #15 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Japan Airlines a good airline?

Japan Airlines scores 8.7/10 (Excellent) on FlightLogic, ranking #15 globally with a safety score of 9.7/10. Japan Airlines delivers meticulous Japanese hospitality, strong on-time performance, and refreshed Sky Suite business class on long-haul routes across Asia, North America, and Europe. See full profile →

Overall 8.7 Excellent
Safety 9.7 Maximum Safety
Service 9.0 Cabin crew & ground
Value 8.0 Fare vs product
Star rating 5★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
9.0
Seat Comfort
8.7
Food & Beverage
8.9
In-Flight Entertainment
8.2
On-Time Performance
9.1
Value for Money
8.0

Key facts

Hub
Tokyo Haneda & Narita
Alliance
oneworld
Founded
1951
Fleet
170 aircraft
Region
asia pacific
IATA / ICAO
JL / JAL

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 2×23 kg international economy
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 33–34"
Lounge access Sakura / First lounges; oneworld Emerald
Changes & refunds Flex fares allow changes
Loyalty programme JAL Mileage Bank

Strengths

  • Sky Suite business class with direct aisle access
  • Exceptional Japanese dining
  • Strong Haneda hub access

Weaknesses

  • Narita vs Haneda confusion for transfers
  • Premium pricing on popular routes

Awards & recognition

  • World's Best Economy Class Asia
  • Oneworld founding member

Australia · QF/QFA · #2 in this comparison

Qantas

Spirit of Australia

#10 Global 4-Star
8.1 / 10
Quick Answer

Qantas scores 8.1/10 on FlightLogic (safety 9.6/10), ranking #10 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Qantas a good airline?

Qantas scores 8.1/10 (Excellent) on FlightLogic, ranking #10 globally with a safety score of 9.6/10. Qantas combines Australian warmth with Project Sunrise ambitions, refreshed A380 cabins, and the strongest domestic network in Australia. See full profile →

Overall 8.1 Excellent
Safety 9.6 Maximum Safety
Service 8.5 Cabin crew & ground
Value 7.5 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.5
Seat Comfort
8.3
Food & Beverage
8.0
In-Flight Entertainment
8.2
On-Time Performance
8.0
Value for Money
7.5

Key facts

Hub
Sydney & Melbourne
Alliance
oneworld
Founded
1920
Fleet
130 aircraft
Region
asia pacific
IATA / ICAO
QF / QFA

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg international economy
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 31"
Lounge access Qantas Club / First lounges
Changes & refunds Red eDeal restricted; Flex allows changes
Loyalty programme Qantas Frequent Flyer

Strengths

  • Refreshed A380 upper deck
  • Qantas First lounges
  • Strong safety record

Weaknesses

  • Premium pricing on kangaroo routes
  • Older 737 domestic fleet

Awards & recognition

  • World's Safest Airline (Top 10)
  • Best Long-Haul Premium Economy

FAQ

Which is better — Japan Airlines or Qantas?

Japan Airlines scores higher on FlightLogic at 8.7/10 vs 8.1/10 for Qantas. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does Japan Airlines or Qantas include a carry-on bag?

Japan Airlines: Included. Qantas: Included.

Which has free Wi-Fi — Japan Airlines or Qantas?

Japan Airlines: Paid. Qantas: Partial (messaging/select routes).

Does Japan Airlines include checked baggage?

Japan Airlines checked baggage: 2×23 kg international economy.

Does Qantas include checked baggage?

Qantas checked baggage: 1×23 kg international economy.