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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Japan Airlines vs Lufthansa

Side-by-side policy and rating comparison — baggage, Wi-Fi, legroom, lounges, and loyalty programmes.

Verdict

Japan Airlines scores higher on FlightLogic at 8.7/10 vs 7.9/10 for Lufthansa. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy Japan Airlines Lufthansa
Cabin baggage IncludedIncluded
Checked baggage 2×23 kg international economy1×23 kg long-haul; Light fare no checked short-haul
In-flight Wi-Fi PaidPaid
Economy seat pitch 33–34"31"
Loyalty programme JAL Mileage BankMiles & More
Lounge access Sakura / First lounges; oneworld EmeraldBusiness/Senator lounges
Changes & refunds Flex fares allow changesFlex allows changes; Light/Classic charge fee

Individual profiles

Japan Airlines

JL · Japan

Expert Editorial Review

FlightLogic score: 8.7/10

Lufthansa

LH · Germany

Expert Editorial Review

FlightLogic score: 7.9/10

Editorial profiles

Japan · JL/JAL · #1 in this comparison

Japan Airlines

Fly into tomorrow

#15 Global 5-Star
8.7 / 10
Quick Answer

Japan Airlines scores 8.7/10 on FlightLogic (safety 9.7/10), ranking #15 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Japan Airlines a good airline?

Japan Airlines scores 8.7/10 (Excellent) on FlightLogic, ranking #15 globally with a safety score of 9.7/10. Japan Airlines delivers meticulous Japanese hospitality, strong on-time performance, and refreshed Sky Suite business class on long-haul routes across Asia, North America, and Europe. See full profile →

Overall 8.7 Excellent
Safety 9.7 Maximum Safety
Service 9.0 Cabin crew & ground
Value 8.0 Fare vs product
Star rating 5★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
9.0
Seat Comfort
8.7
Food & Beverage
8.9
In-Flight Entertainment
8.2
On-Time Performance
9.1
Value for Money
8.0

Key facts

Hub
Tokyo Haneda & Narita
Alliance
oneworld
Founded
1951
Fleet
170 aircraft
Region
asia pacific
IATA / ICAO
JL / JAL

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 2×23 kg international economy
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 33–34"
Lounge access Sakura / First lounges; oneworld Emerald
Changes & refunds Flex fares allow changes
Loyalty programme JAL Mileage Bank

Strengths

  • Sky Suite business class with direct aisle access
  • Exceptional Japanese dining
  • Strong Haneda hub access

Weaknesses

  • Narita vs Haneda confusion for transfers
  • Premium pricing on popular routes

Awards & recognition

  • World's Best Economy Class Asia
  • Oneworld founding member

Germany · LH/DLH · #2 in this comparison

Lufthansa

Say Yes to the World

#7 Global 4-Star
7.9 / 10
Quick Answer

Lufthansa scores 7.9/10 on FlightLogic (safety 9.4/10), ranking #7 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Lufthansa a good airline?

Lufthansa scores 7.9/10 (Very Good) on FlightLogic, ranking #7 globally with a safety score of 9.4/10. Lufthansa remains Europe's reliability anchor with strong first class on the 747-8, efficient connections, and a vast Star Alliance network. See full profile →

Overall 7.9 Very Good
Safety 9.4 Excellent Safety
Service 8.2 Cabin crew & ground
Value 7.5 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.2
Seat Comfort
8.0
Food & Beverage
7.8
In-Flight Entertainment
7.5
On-Time Performance
8.5
Value for Money
7.5

Key facts

Hub
Frankfurt & Munich
Alliance
star alliance
Founded
1953
Fleet
280 aircraft
Region
europe
IATA / ICAO
LH / DLH

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg long-haul; Light fare no checked short-haul
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 31"
Lounge access Business/Senator lounges
Changes & refunds Flex allows changes; Light/Classic charge fee
Loyalty programme Miles & More

Strengths

  • First Class Terminal Frankfurt
  • Reliable European connections
  • Allegris cabin refresh

Weaknesses

  • Economy catering below Asian peers
  • FRA hub can feel crowded

Awards & recognition

  • Best Airline Europe Legacy
  • Best First Class Terminal FRA

FAQ

Which is better — Japan Airlines or Lufthansa?

Japan Airlines scores higher on FlightLogic at 8.7/10 vs 7.9/10 for Lufthansa. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does Japan Airlines or Lufthansa include a carry-on bag?

Japan Airlines: Included. Lufthansa: Included.

Which has free Wi-Fi — Japan Airlines or Lufthansa?

Japan Airlines: Paid. Lufthansa: Paid.

Does Japan Airlines include checked baggage?

Japan Airlines checked baggage: 2×23 kg international economy.

Does Lufthansa include checked baggage?

Lufthansa checked baggage: 1×23 kg long-haul; Light fare no checked short-haul.