British Airways vs KLM Royal Dutch Airlines —…

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy	British Airways	KLM Royal Dutch Airlines
Cabin baggage	Included	Included
Checked baggage	Not on Basic; 1×23 kg on standard long-haul	1×23 kg long-haul; Light none short-haul
In-flight Wi-Fi	Paid	Paid
Economy seat pitch	30–31"	31"
Loyalty programme	Executive Club (Avios)	Flying Blue
Lounge access	Galleries / Concorde Room for Club World/First and BA Gold	KLM Crown lounges
Changes & refunds	Basic non-refundable; standard fares change fee + difference	Flex allows changes

Individual profiles

Editorial profiles

United Kingdom · BA/BAW · #1 in this comparison

British Airways

To Fly. To Serve.

#9 Global 4-Star

7.7 / 10

Quick Answer

British Airways scores 7.7/10 on FlightLogic (safety 9.1/10), ranking #9 globally. verified in-flight Wi-Fi averages 5 Mbps on measured routes. Catering: Special meals (VGML, MOML, NFML) ordered 24h ahead — reliable on long-haul; short-haul buy-on-board limited

Is British Airways a good airline?

British Airways scores 7.7/10 (Very Good) on FlightLogic, ranking #9 globally with a safety score of 9.1/10. British Airways is the UK's flag carrier and oneworld founding member, operating roughly 280 aircraft from its London Heathrow Terminal 5 fortress hub to 200+ destinations worldwide. Long-haul Club Suite business class — with direct aisle access, closing doors, and full plated dining — has transformed BA's premium product and now competes credibly with Virgin Upper Class and US carrier suites on transatlantic routes. Short-haul Euro Traveller remains dated, and operational punctuality trails European rivals, but for UK-based Avios collectors BA's Heathrow dominance, Reward Flight Saver pricing, and credit card ecosystem make it the default loyalty programme. See full profile →

Overall 7.7 Very Good

Safety 9.1 Excellent Safety

Service 7.8 Cabin crew & ground

Value 7.0 Fare vs product

Star rating 4★ FlightLogic tier

Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service

7.8

Seat Comfort

8.4

Food & Beverage

7.5

In-Flight Entertainment

7.8

On-Time Performance

7.5

Value for Money

7.0

Key facts

Hub: London Heathrow (LHR)
Alliance: oneworld
Founded: 1974
Fleet: 280 aircraft
Region: europe
IATA / ICAO: BA / BAW

Passenger policies

Cabin baggage	Included — standard carry-on allowance applies
Checked baggage	Not on Basic; 1×23 kg on standard long-haul
In-flight Wi-Fi	Paid Wi-Fi or messaging packages
Economy seat pitch	30–31"
Lounge access	Galleries / Concorde Room for Club World/First and BA Gold
Changes & refunds	Basic non-refundable; standard fares change fee + difference
Loyalty programme	Executive Club (Avios)

Strengths

Club Suite business class with direct aisle access and privacy doors on most long-haul widebodies
Concorde Room and Galleries lounges at Heathrow T5 — among the UK's best ground experiences
Avios loyalty programme with Reward Flight Saver, household accounts, and strong UK credit card earn
Unmatched London Heathrow connectivity across oneworld and partner airlines

Weaknesses

Short-haul Euro Traveller uses buy-on-board catering on many European routes
High carrier-imposed surcharges on long-haul Avios redemptions reduce reward flight value
Heathrow T5 congestion and occasional ATC-related delays affect punctuality scores

Awards & recognition

Best Business Class Club Suite
Best UK Full-Service Carrier

Netherlands · KL/KLM · #2 in this comparison

KLM Royal Dutch Airlines

Journey of Inspiration

#14 Global 4-Star

8.0 / 10

Quick Answer

KLM Royal Dutch Airlines scores 8.0/10 on FlightLogic (safety 9.3/10), ranking #14 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is KLM Royal Dutch Airlines a good airline?

KLM Royal Dutch Airlines scores 8.0/10 (Excellent) on FlightLogic, ranking #14 globally with a safety score of 9.3/10. KLM is the Netherlands' flag carrier operating from Amsterdam Schiphol with one of Europe's densest networks, World Business Class on long-haul, and Flying Blue shared with Air France. See full profile →

Overall 8.0 Excellent

Safety 9.3 Excellent Safety

Service 8.2 Cabin crew & ground

Value 7.8 Fare vs product

Star rating 4★ FlightLogic tier

Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service

8.2

Seat Comfort

8.0

Food & Beverage

8.0

In-Flight Entertainment

7.8

On-Time Performance

8.2

Value for Money

7.8

Key facts

Hub: Amsterdam Schiphol (AMS)
Alliance: skyteam
Founded: 1919
Fleet: 110 aircraft
Region: europe
IATA / ICAO: KL / KLM

Passenger policies

Cabin baggage	Included — standard carry-on allowance applies
Checked baggage	1×23 kg long-haul; Light none short-haul
In-flight Wi-Fi	Paid Wi-Fi or messaging packages
Economy seat pitch	31"
Lounge access	KLM Crown lounges
Changes & refunds	Flex allows changes
Loyalty programme	Flying Blue

Strengths

Efficient AMS single-terminal hub
Crown Lounge at Schiphol
Strong Africa and Asia connections

Weaknesses

Older short-haul cabins on some European routes
Flying Blue dynamic pricing on awards

Awards & recognition

Oldest operating airline
Best Schiphol hub carrier

FAQ

Which is better — British Airways or KLM Royal Dutch Airlines?

KLM Royal Dutch Airlines scores higher on FlightLogic at 8.0/10 vs 7.7/10 for British Airways. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does British Airways or KLM Royal Dutch Airlines include a carry-on bag?

British Airways: Included. KLM Royal Dutch Airlines: Included.

Which has free Wi-Fi — British Airways or KLM Royal Dutch Airlines?

British Airways: Paid. KLM Royal Dutch Airlines: Paid.

Does British Airways include checked baggage?

British Airways checked baggage: Not on Basic; 1×23 kg on standard long-haul.

Does KLM Royal Dutch Airlines include checked baggage?

KLM Royal Dutch Airlines checked baggage: 1×23 kg long-haul; Light none short-haul.