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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

British Airways scores higher on FlightLogic at 7.7/10 vs 7.0/10 for Jet2. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy British Airways Jet2
Cabin baggage IncludedIncluded
Checked baggage Not on Basic; 1×23 kg on standard long-haul22 kg flight-only from ~£40; included on Jet2holidays
In-flight Wi-Fi PaidNone
Economy seat pitch 30–31"28–29"
Loyalty programme Executive Club (Avios)myJet2
Lounge access Galleries / Concorde Room for Club World/First and BA GoldNone
Changes & refunds Basic non-refundable; standard fares change fee + differenceOnline changes for fee depending on fare type

Individual profiles

British Airways

BA · United Kingdom

Expert Editorial Review

FlightLogic score: 7.7/10

Jet2

LS · United Kingdom

Expert Editorial Review

FlightLogic score: 7.0/10

Editorial profiles

United Kingdom · BA/BAW · #1 in this comparison

British Airways

To Fly. To Serve.

#9 Global 4-Star
7.7 / 10
Quick Answer

British Airways scores 7.7/10 on FlightLogic (safety 9.1/10), ranking #9 globally. verified in-flight Wi-Fi averages 5 Mbps on measured routes. Catering: Special meals (VGML, MOML, NFML) ordered 24h ahead — reliable on long-haul; short-haul buy-on-board limited

Is British Airways a good airline?

British Airways scores 7.7/10 (Very Good) on FlightLogic, ranking #9 globally with a safety score of 9.1/10. British Airways is the UK's flag carrier and oneworld founding member, operating roughly 280 aircraft from its London Heathrow Terminal 5 fortress hub to 200+ destinations worldwide. Long-haul Club Suite business class — with direct aisle access, closing doors, and full plated dining — has transformed BA's premium product and now competes credibly with Virgin Upper Class and US carrier suites on transatlantic routes. Short-haul Euro Traveller remains dated, and operational punctuality trails European rivals, but for UK-based Avios collectors BA's Heathrow dominance, Reward Flight Saver pricing, and credit card ecosystem make it the default loyalty programme. See full profile →

Overall 7.7 Very Good
Safety 9.1 Excellent Safety
Service 7.8 Cabin crew & ground
Value 7.0 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
7.8
Seat Comfort
8.4
Food & Beverage
7.5
In-Flight Entertainment
7.8
On-Time Performance
7.5
Value for Money
7.0

Key facts

Hub
London Heathrow (LHR)
Alliance
oneworld
Founded
1974
Fleet
280 aircraft
Region
europe
IATA / ICAO
BA / BAW

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage Not on Basic; 1×23 kg on standard long-haul
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 30–31"
Lounge access Galleries / Concorde Room for Club World/First and BA Gold
Changes & refunds Basic non-refundable; standard fares change fee + difference
Loyalty programme Executive Club (Avios)

Strengths

  • Club Suite business class with direct aisle access and privacy doors on most long-haul widebodies
  • Concorde Room and Galleries lounges at Heathrow T5 — among the UK's best ground experiences
  • Avios loyalty programme with Reward Flight Saver, household accounts, and strong UK credit card earn
  • Unmatched London Heathrow connectivity across oneworld and partner airlines

Weaknesses

  • Short-haul Euro Traveller uses buy-on-board catering on many European routes
  • High carrier-imposed surcharges on long-haul Avios redemptions reduce reward flight value
  • Heathrow T5 congestion and occasional ATC-related delays affect punctuality scores

Awards & recognition

  • Best Business Class Club Suite
  • Best UK Full-Service Carrier

United Kingdom · LS/EXS · #2 in this comparison

Jet2

Friendly Low Fares

#47 Global 3-Star
7.0 / 10
Quick Answer

Jet2 scores 7.0/10 on FlightLogic (safety 8.8/10), ranking #47 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Jet2 a good airline?

Jet2 scores 7.0/10 (Very Good) on FlightLogic, ranking #47 globally with a safety score of 8.8/10. Jet2 is a UK leisure airline specialising in package holidays and scheduled flights to Mediterranean, Canary Islands, and long-haul destinations from regional UK airports including Manchester, Leeds, and Edinburgh. It consistently scores well on customer service for a low-cost carrier and includes a 22kg hold bag in its standard fare — unusual in the LCC market. UK261 compensation rights apply to all Jet2 flights departing UK airports. See full profile →

Overall 7.0 Very Good
Safety 8.8 Excellent Safety
Service 7.5 Cabin crew & ground
Value 8.8 Fare vs product
Star rating 3★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
7.5
Seat Comfort
6.2
Food & Beverage
5.8
In-Flight Entertainment
5.5
On-Time Performance
8.0
Value for Money
8.8

Key facts

Hub
Leeds Bradford, Manchester & 10 UK bases
Alliance
Independent
Founded
2002
Fleet
130 aircraft
Region
europe
IATA / ICAO
LS / EXS

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 22 kg flight-only from ~£40; included on Jet2holidays
In-flight Wi-Fi Not available
Economy seat pitch 28–29"
Lounge access None
Changes & refunds Online changes for fee depending on fare type
Loyalty programme myJet2

Strengths

  • 22kg hold bag included in standard fare — rare among European LCCs
  • Strong regional UK coverage from Manchester, Leeds, and Edinburgh
  • Consistently high customer satisfaction scores for a budget carrier

Weaknesses

  • Leisure-focused network with limited business-travel routes
  • Older Boeing 737-800 fleet on many routes
  • Peak-season pricing can approach full-service carrier fares

Awards & recognition

  • Best UK Leisure Airline

FAQ

Which is better — British Airways or Jet2?

British Airways scores higher on FlightLogic at 7.7/10 vs 7.0/10 for Jet2. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does British Airways or Jet2 include a carry-on bag?

British Airways: Included. Jet2: Included.

Which has free Wi-Fi — British Airways or Jet2?

British Airways: Paid. Jet2: None.

Does British Airways include checked baggage?

British Airways checked baggage: Not on Basic; 1×23 kg on standard long-haul.

Does Jet2 include checked baggage?

Jet2 checked baggage: 22 kg flight-only from ~£40; included on Jet2holidays.