FlightLogic

FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Advertiser disclosure — how this service works

FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

Etihad Airways scores higher on FlightLogic at 8.3/10 vs 7.7/10 for British Airways. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy British Airways Etihad Airways
Cabin baggage IncludedIncluded
Checked baggage Not on Basic; 1×23 kg on standard long-haul23–32 kg by cabin
In-flight Wi-Fi PaidPartial (messaging/select routes)
Economy seat pitch 30–31"31–32"
Loyalty programme Executive Club (Avios)Etihad Guest
Lounge access Galleries / Concorde Room for Club World/First and BA GoldEtihad lounges AUH and partners
Changes & refunds Basic non-refundable; standard fares change fee + differenceFlex fares allow changes

Individual profiles

British Airways

BA · United Kingdom

Expert Editorial Review

FlightLogic score: 7.7/10

Etihad Airways

EY · United Arab Emirates

Expert Editorial Review

FlightLogic score: 8.3/10

Editorial profiles

United Kingdom · BA/BAW · #1 in this comparison

British Airways

To Fly. To Serve.

#9 Global 4-Star
7.7 / 10
Quick Answer

British Airways scores 7.7/10 on FlightLogic (safety 9.1/10), ranking #9 globally. verified in-flight Wi-Fi averages 5 Mbps on measured routes. Catering: Special meals (VGML, MOML, NFML) ordered 24h ahead — reliable on long-haul; short-haul buy-on-board limited

Is British Airways a good airline?

British Airways scores 7.7/10 (Very Good) on FlightLogic, ranking #9 globally with a safety score of 9.1/10. British Airways is the UK's flag carrier and oneworld founding member, operating roughly 280 aircraft from its London Heathrow Terminal 5 fortress hub to 200+ destinations worldwide. Long-haul Club Suite business class — with direct aisle access, closing doors, and full plated dining — has transformed BA's premium product and now competes credibly with Virgin Upper Class and US carrier suites on transatlantic routes. Short-haul Euro Traveller remains dated, and operational punctuality trails European rivals, but for UK-based Avios collectors BA's Heathrow dominance, Reward Flight Saver pricing, and credit card ecosystem make it the default loyalty programme. See full profile →

Overall 7.7 Very Good
Safety 9.1 Excellent Safety
Service 7.8 Cabin crew & ground
Value 7.0 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
7.8
Seat Comfort
8.4
Food & Beverage
7.5
In-Flight Entertainment
7.8
On-Time Performance
7.5
Value for Money
7.0

Key facts

Hub
London Heathrow (LHR)
Alliance
oneworld
Founded
1974
Fleet
280 aircraft
Region
europe
IATA / ICAO
BA / BAW

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage Not on Basic; 1×23 kg on standard long-haul
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 30–31"
Lounge access Galleries / Concorde Room for Club World/First and BA Gold
Changes & refunds Basic non-refundable; standard fares change fee + difference
Loyalty programme Executive Club (Avios)

Strengths

  • Club Suite business class with direct aisle access and privacy doors on most long-haul widebodies
  • Concorde Room and Galleries lounges at Heathrow T5 — among the UK's best ground experiences
  • Avios loyalty programme with Reward Flight Saver, household accounts, and strong UK credit card earn
  • Unmatched London Heathrow connectivity across oneworld and partner airlines

Weaknesses

  • Short-haul Euro Traveller uses buy-on-board catering on many European routes
  • High carrier-imposed surcharges on long-haul Avios redemptions reduce reward flight value
  • Heathrow T5 congestion and occasional ATC-related delays affect punctuality scores

Awards & recognition

  • Best Business Class Club Suite
  • Best UK Full-Service Carrier

United Arab Emirates · EY/ETD · #2 in this comparison

Etihad Airways

Choose Well

#19 Global 5-Star
8.3 / 10
Quick Answer

Etihad Airways scores 8.3/10 on FlightLogic (safety 9.4/10), ranking #19 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Etihad Airways a good airline?

Etihad Airways scores 8.3/10 (Excellent) on FlightLogic, ranking #19 globally with a safety score of 9.4/10. Etihad Airways operates from Abu Dhabi's new Midfield Terminal with Business Studio, The Residence on A380, and lounges scoring 9.0/10 — a premium Gulf alternative to Emirates and Qatar. See full profile →

Overall 8.3 Excellent
Safety 9.4 Excellent Safety
Service 8.5 Cabin crew & ground
Value 8.2 Fare vs product
Star rating 5★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.5
Seat Comfort
8.4
Food & Beverage
8.3
In-Flight Entertainment
8.2
On-Time Performance
8.2
Value for Money
8.2

Key facts

Hub
Abu Dhabi (AUH)
Alliance
Independent
Founded
2003
Fleet
90 aircraft
Region
middle east
IATA / ICAO
EY / ETD

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 23–32 kg by cabin
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 31–32"
Lounge access Etihad lounges AUH and partners
Changes & refunds Flex fares allow changes
Loyalty programme Etihad Guest

Strengths

  • New AUH Midfield Terminal lounges
  • Business Studio on 787 and A350
  • Competitive UK–Asia business fares

Weaknesses

  • Smaller network than Emirates or Qatar
  • Etihad Guest less Avios-integrated than QR

Awards & recognition

  • Best Gulf Carrier Lounge AUH
  • Business Studio innovation

FAQ

Which is better — British Airways or Etihad Airways?

Etihad Airways scores higher on FlightLogic at 8.3/10 vs 7.7/10 for British Airways. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does British Airways or Etihad Airways include a carry-on bag?

British Airways: Included. Etihad Airways: Included.

Which has free Wi-Fi — British Airways or Etihad Airways?

British Airways: Paid. Etihad Airways: Partial (messaging/select routes).

Does British Airways include checked baggage?

British Airways checked baggage: Not on Basic; 1×23 kg on standard long-haul.

Does Etihad Airways include checked baggage?

Etihad Airways checked baggage: 23–32 kg by cabin.