FlightLogic

FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Advertiser disclosure — how this service works

FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

ANA All Nippon Airways scores higher on FlightLogic at 8.8/10 vs 7.7/10 for United Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy ANA All Nippon Airways United Airlines
Cabin baggage IncludedIncluded
Checked baggage 2×23 kg international economyIntl often 1×23 kg; domestic fees apply
In-flight Wi-Fi Partial (messaging/select routes)Partial (messaging/select routes)
Economy seat pitch 34"30–31"
Loyalty programme ANA Mileage ClubMileagePlus
Lounge access ANA lounges; Star Alliance GoldUnited Club / Polaris
Changes & refunds Flex allows changes; Value fares charge feeNo change fees most fares; Basic Economy restricted

Individual profiles

United Airlines

UA · United States

Expert Editorial Review

FlightLogic score: 7.7/10

Editorial profiles

Japan · NH/ANA · #1 in this comparison

ANA All Nippon Airways

Inspiration of Japan

#5 Global 5-Star
8.8 / 10
Quick Answer

ANA All Nippon Airways scores 8.8/10 on FlightLogic (safety 9.9/10), ranking #5 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is ANA All Nippon Airways a good airline?

ANA All Nippon Airways scores 8.8/10 (Excellent) on FlightLogic, ranking #5 globally with a safety score of 9.9/10. ANA delivers meticulous Japanese hospitality, exceptional punctuality, and industry-leading cleanliness across domestic and international networks. See full profile →

Overall 8.8 Excellent
Safety 9.9 Maximum Safety
Service 9.2 Cabin crew & ground
Value 8.3 Fare vs product
Star rating 5★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
9.2
Seat Comfort
8.8
Food & Beverage
8.9
In-Flight Entertainment
8.2
On-Time Performance
9.4
Value for Money
8.3

Key facts

Hub
Tokyo Haneda & Narita
Alliance
star alliance
Founded
1952
Fleet
220 aircraft
Region
asia pacific
IATA / ICAO
NH / ANA

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 2×23 kg international economy
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 34"
Lounge access ANA lounges; Star Alliance Gold
Changes & refunds Flex allows changes; Value fares charge fee
Loyalty programme ANA Mileage Club

Strengths

  • The Room business class
  • Exceptional on-time record
  • Premium Japanese dining

Weaknesses

  • Limited IFE on some domestic 737s
  • Narita vs Haneda confusion for transfers

Awards & recognition

  • World's Cleanest Airline
  • Best Airport Service Japan

United States · UA/UAL · #2 in this comparison

United Airlines

Good leads the way

#17 Global 4-Star
7.7 / 10
Quick Answer

United Airlines scores 7.7/10 on FlightLogic (safety 9.1/10), ranking #17 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is United Airlines a good airline?

United Airlines scores 7.7/10 (Very Good) on FlightLogic, ranking #17 globally with a safety score of 9.1/10. United Airlines is a Star Alliance founding member with Polaris business class on long-haul, an extensive global network from Chicago, Newark, and San Francisco, and MileagePlus as a core loyalty programme for UK–US routings. See full profile →

Overall 7.7 Very Good
Safety 9.1 Excellent Safety
Service 7.8 Cabin crew & ground
Value 7.6 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
7.8
Seat Comfort
8.1
Food & Beverage
7.2
In-Flight Entertainment
7.8
On-Time Performance
7.9
Value for Money
7.6

Key facts

Hub
Chicago O'Hare (ORD) / Newark (EWR) / San Francisco (SFO)
Alliance
star alliance
Founded
1926
Fleet
900 aircraft
Region
americas
IATA / ICAO
UA / UAL

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage Intl often 1×23 kg; domestic fees apply
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 30–31"
Lounge access United Club / Polaris
Changes & refunds No change fees most fares; Basic Economy restricted
Loyalty programme MileagePlus

Strengths

  • Polaris lounges and lie-flat business
  • Extensive Star Alliance network
  • Strong SFO and ORD hubs

Weaknesses

  • Basic Economy restrictions
  • Polaris product varies by aircraft age

Awards & recognition

  • Star Alliance founding member
  • Polaris business class

FAQ

Which is better — ANA All Nippon Airways or United Airlines?

ANA All Nippon Airways scores higher on FlightLogic at 8.8/10 vs 7.7/10 for United Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does ANA All Nippon Airways or United Airlines include a carry-on bag?

ANA All Nippon Airways: Included. United Airlines: Included.

Which has free Wi-Fi — ANA All Nippon Airways or United Airlines?

ANA All Nippon Airways: Partial (messaging/select routes). United Airlines: Partial (messaging/select routes).

Does ANA All Nippon Airways include checked baggage?

ANA All Nippon Airways checked baggage: 2×23 kg international economy.

Does United Airlines include checked baggage?

United Airlines checked baggage: Intl often 1×23 kg; domestic fees apply.