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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

KLM Royal Dutch Airlines scores higher on FlightLogic at 8.0/10 vs 7.5/10 for American Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy American Airlines KLM Royal Dutch Airlines
Cabin baggage IncludedIncluded
Checked baggage First bag fee domestic; intl varies1×23 kg long-haul; Light none short-haul
In-flight Wi-Fi Partial (messaging/select routes)Paid
Economy seat pitch 30–31"31"
Loyalty programme AAdvantageFlying Blue
Lounge access Admirals Club / Flagship LoungeKLM Crown lounges
Changes & refunds No change fees most fares; Basic Economy restrictedFlex allows changes

Individual profiles

American Airlines

AA · United States

Expert Editorial Review

FlightLogic score: 7.5/10

Editorial profiles

United States · AA/AAL · #1 in this comparison

American Airlines

Great is what we're going for

#18 Global 4-Star
7.5 / 10
Quick Answer

American Airlines scores 7.5/10 on FlightLogic (safety 9.0/10), ranking #18 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is American Airlines a good airline?

American Airlines scores 7.5/10 (Very Good) on FlightLogic, ranking #18 globally with a safety score of 9.0/10. American Airlines is the world's largest airline by fleet size and a oneworld founding member, operating extensive transatlantic service from London plus a dominant Latin America network from Miami. See full profile →

Overall 7.5 Very Good
Safety 9.0 Excellent Safety
Service 7.6 Cabin crew & ground
Value 7.5 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
7.6
Seat Comfort
7.9
Food & Beverage
7.0
In-Flight Entertainment
7.5
On-Time Performance
7.7
Value for Money
7.5

Key facts

Hub
Dallas/Fort Worth (DFW) / Charlotte (CLT) / Miami (MIA)
Alliance
oneworld
Founded
1930
Fleet
950 aircraft
Region
americas
IATA / ICAO
AA / AAL

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage First bag fee domestic; intl varies
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 30–31"
Lounge access Admirals Club / Flagship Lounge
Changes & refunds No change fees most fares; Basic Economy restricted
Loyalty programme AAdvantage

Strengths

  • Flagship Lounge at MIA and JFK
  • Extensive oneworld network
  • Strong London–US presence with BA joint venture

Weaknesses

  • Inconsistent premium product across fleet
  • DFW hub can feel crowded

Awards & recognition

  • Oneworld founding member
  • Largest airline fleet globally

Netherlands · KL/KLM · #2 in this comparison

KLM Royal Dutch Airlines

Journey of Inspiration

#14 Global 4-Star
8.0 / 10
Quick Answer

KLM Royal Dutch Airlines scores 8.0/10 on FlightLogic (safety 9.3/10), ranking #14 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is KLM Royal Dutch Airlines a good airline?

KLM Royal Dutch Airlines scores 8.0/10 (Excellent) on FlightLogic, ranking #14 globally with a safety score of 9.3/10. KLM is the Netherlands' flag carrier operating from Amsterdam Schiphol with one of Europe's densest networks, World Business Class on long-haul, and Flying Blue shared with Air France. See full profile →

Overall 8.0 Excellent
Safety 9.3 Excellent Safety
Service 8.2 Cabin crew & ground
Value 7.8 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.2
Seat Comfort
8.0
Food & Beverage
8.0
In-Flight Entertainment
7.8
On-Time Performance
8.2
Value for Money
7.8

Key facts

Hub
Amsterdam Schiphol (AMS)
Alliance
skyteam
Founded
1919
Fleet
110 aircraft
Region
europe
IATA / ICAO
KL / KLM

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg long-haul; Light none short-haul
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 31"
Lounge access KLM Crown lounges
Changes & refunds Flex allows changes
Loyalty programme Flying Blue

Strengths

  • Efficient AMS single-terminal hub
  • Crown Lounge at Schiphol
  • Strong Africa and Asia connections

Weaknesses

  • Older short-haul cabins on some European routes
  • Flying Blue dynamic pricing on awards

Awards & recognition

  • Oldest operating airline
  • Best Schiphol hub carrier

FAQ

Which is better — American Airlines or KLM Royal Dutch Airlines?

KLM Royal Dutch Airlines scores higher on FlightLogic at 8.0/10 vs 7.5/10 for American Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does American Airlines or KLM Royal Dutch Airlines include a carry-on bag?

American Airlines: Included. KLM Royal Dutch Airlines: Included.

Which has free Wi-Fi — American Airlines or KLM Royal Dutch Airlines?

American Airlines: Partial (messaging/select routes). KLM Royal Dutch Airlines: Paid.

Does American Airlines include checked baggage?

American Airlines checked baggage: First bag fee domestic; intl varies.

Does KLM Royal Dutch Airlines include checked baggage?

KLM Royal Dutch Airlines checked baggage: 1×23 kg long-haul; Light none short-haul.