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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

JetBlue Airways scores higher on FlightLogic at 8.3/10 vs 7.5/10 for American Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy American Airlines JetBlue Airways
Cabin baggage IncludedIncluded
Checked baggage First bag fee domestic; intl variesFee on Blue Basic; included Blue+
In-flight Wi-Fi Partial (messaging/select routes)Free
Economy seat pitch 30–31"32" (37–41" Even More Space)
Loyalty programme AAdvantageTrueBlue
Lounge access Admirals Club / Flagship LoungeBlue Lounge JFK/LAX for Mint/Mosaic
Changes & refunds No change fees most fares; Basic Economy restrictedBlue Basic change fee; Mosaic free changes

Individual profiles

American Airlines

AA · United States

Expert Editorial Review

FlightLogic score: 7.5/10

JetBlue Airways

B6 · United States

Expert Editorial Review

FlightLogic score: 8.3/10

Editorial profiles

United States · AA/AAL · #1 in this comparison

American Airlines

Great is what we're going for

#18 Global 4-Star
7.5 / 10
Quick Answer

American Airlines scores 7.5/10 on FlightLogic (safety 9.0/10), ranking #18 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is American Airlines a good airline?

American Airlines scores 7.5/10 (Very Good) on FlightLogic, ranking #18 globally with a safety score of 9.0/10. American Airlines is the world's largest airline by fleet size and a oneworld founding member, operating extensive transatlantic service from London plus a dominant Latin America network from Miami. See full profile →

Overall 7.5 Very Good
Safety 9.0 Excellent Safety
Service 7.6 Cabin crew & ground
Value 7.5 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
7.6
Seat Comfort
7.9
Food & Beverage
7.0
In-Flight Entertainment
7.5
On-Time Performance
7.7
Value for Money
7.5

Key facts

Hub
Dallas/Fort Worth (DFW) / Charlotte (CLT) / Miami (MIA)
Alliance
oneworld
Founded
1930
Fleet
950 aircraft
Region
americas
IATA / ICAO
AA / AAL

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage First bag fee domestic; intl varies
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 30–31"
Lounge access Admirals Club / Flagship Lounge
Changes & refunds No change fees most fares; Basic Economy restricted
Loyalty programme AAdvantage

Strengths

  • Flagship Lounge at MIA and JFK
  • Extensive oneworld network
  • Strong London–US presence with BA joint venture

Weaknesses

  • Inconsistent premium product across fleet
  • DFW hub can feel crowded

Awards & recognition

  • Oneworld founding member
  • Largest airline fleet globally

United States · B6/JBU · #2 in this comparison

JetBlue Airways

You Above All

#11 Global 4-Star
8.3 / 10
Quick Answer

JetBlue Airways scores 8.3/10 on FlightLogic (safety 9.0/10), ranking #11 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is JetBlue Airways a good airline?

JetBlue Airways scores 8.3/10 (Excellent) on FlightLogic, ranking #11 globally with a safety score of 9.0/10. JetBlue delivers the best domestic economy experience in the US with free Wi-Fi, extra legroom options, and Mint premium transcontinental service. See full profile →

Overall 8.3 Excellent
Safety 9.0 Excellent Safety
Service 8.3 Cabin crew & ground
Value 9.2 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.3
Seat Comfort
8.5
Food & Beverage
7.0
In-Flight Entertainment
8.8
On-Time Performance
7.8
Value for Money
9.2

Key facts

Hub
New York JFK & Boston
Alliance
Independent
Founded
1999
Fleet
280 aircraft
Region
americas
IATA / ICAO
B6 / JBU

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage Fee on Blue Basic; included Blue+
In-flight Wi-Fi Free Wi-Fi available (fleet-wide or most routes)
Economy seat pitch 32" (37–41" Even More Space)
Lounge access Blue Lounge JFK/LAX for Mint/Mosaic
Changes & refunds Blue Basic change fee; Mosaic free changes
Loyalty programme TrueBlue

Strengths

  • Free high-speed Wi-Fi fleet-wide
  • Even More Space extra legroom
  • Mint suites transcontinental

Weaknesses

  • Operational disruptions in Northeast weather
  • Limited international network

Awards & recognition

  • Best US Low-Cost Carrier
  • Best Free In-Flight Wi-Fi

FAQ

Which is better — American Airlines or JetBlue Airways?

JetBlue Airways scores higher on FlightLogic at 8.3/10 vs 7.5/10 for American Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does American Airlines or JetBlue Airways include a carry-on bag?

American Airlines: Included. JetBlue Airways: Included.

Which has free Wi-Fi — American Airlines or JetBlue Airways?

American Airlines: Partial (messaging/select routes). JetBlue Airways: Free.

Does American Airlines include checked baggage?

American Airlines checked baggage: First bag fee domestic; intl varies.

Does JetBlue Airways include checked baggage?

JetBlue Airways checked baggage: Fee on Blue Basic; included Blue+.