FlightLogic

FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Advertiser disclosure — how this service works

FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

Air France scores higher on FlightLogic at 8.1/10 vs 7.7/10 for United Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy Air France United Airlines
Cabin baggage IncludedIncluded
Checked baggage 1×23 kg long-haul; Light no checked short-haulIntl often 1×23 kg; domestic fees apply
In-flight Wi-Fi PaidPartial (messaging/select routes)
Economy seat pitch 31"30–31"
Loyalty programme Flying BlueMileagePlus
Lounge access Air France lounges Business/La PremièreUnited Club / Polaris
Changes & refunds Flex allows changesNo change fees most fares; Basic Economy restricted

Individual profiles

Air France

AF · France

Expert Editorial Review

FlightLogic score: 8.1/10

United Airlines

UA · United States

Expert Editorial Review

FlightLogic score: 7.7/10

Editorial profiles

France · AF/AFR · #1 in this comparison

Air France

France is in the air

#13 Global 4-Star
8.1 / 10
Quick Answer

Air France scores 8.1/10 on FlightLogic (safety 9.2/10), ranking #13 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Air France a good airline?

Air France scores 8.1/10 (Excellent) on FlightLogic, ranking #13 globally with a safety score of 9.2/10. Air France is France's flag carrier and a SkyTeam founding member, operating a global network from Paris CDG with La Première first class, reverse-herringbone business on long-haul, and deep African and Caribbean connectivity. See full profile →

Overall 8.1 Excellent
Safety 9.2 Excellent Safety
Service 8.3 Cabin crew & ground
Value 7.6 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.3
Seat Comfort
8.2
Food & Beverage
8.5
In-Flight Entertainment
8.0
On-Time Performance
7.8
Value for Money
7.6

Key facts

Hub
Paris Charles de Gaulle (CDG)
Alliance
skyteam
Founded
1933
Fleet
220 aircraft
Region
europe
IATA / ICAO
AF / AFR

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg long-haul; Light no checked short-haul
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 31"
Lounge access Air France lounges Business/La Première
Changes & refunds Flex allows changes
Loyalty programme Flying Blue

Strengths

  • La Première first class and CDG lounge
  • Strong African and Caribbean network
  • Flying Blue shared with KLM

Weaknesses

  • CDG connection complexity
  • Economy density on short-haul

Awards & recognition

  • Best Business Class Dining Europe
  • SkyTeam founding member

United States · UA/UAL · #2 in this comparison

United Airlines

Good leads the way

#17 Global 4-Star
7.7 / 10
Quick Answer

United Airlines scores 7.7/10 on FlightLogic (safety 9.1/10), ranking #17 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is United Airlines a good airline?

United Airlines scores 7.7/10 (Very Good) on FlightLogic, ranking #17 globally with a safety score of 9.1/10. United Airlines is a Star Alliance founding member with Polaris business class on long-haul, an extensive global network from Chicago, Newark, and San Francisco, and MileagePlus as a core loyalty programme for UK–US routings. See full profile →

Overall 7.7 Very Good
Safety 9.1 Excellent Safety
Service 7.8 Cabin crew & ground
Value 7.6 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
7.8
Seat Comfort
8.1
Food & Beverage
7.2
In-Flight Entertainment
7.8
On-Time Performance
7.9
Value for Money
7.6

Key facts

Hub
Chicago O'Hare (ORD) / Newark (EWR) / San Francisco (SFO)
Alliance
star alliance
Founded
1926
Fleet
900 aircraft
Region
americas
IATA / ICAO
UA / UAL

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage Intl often 1×23 kg; domestic fees apply
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 30–31"
Lounge access United Club / Polaris
Changes & refunds No change fees most fares; Basic Economy restricted
Loyalty programme MileagePlus

Strengths

  • Polaris lounges and lie-flat business
  • Extensive Star Alliance network
  • Strong SFO and ORD hubs

Weaknesses

  • Basic Economy restrictions
  • Polaris product varies by aircraft age

Awards & recognition

  • Star Alliance founding member
  • Polaris business class

FAQ

Which is better — Air France or United Airlines?

Air France scores higher on FlightLogic at 8.1/10 vs 7.7/10 for United Airlines. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does Air France or United Airlines include a carry-on bag?

Air France: Included. United Airlines: Included.

Which has free Wi-Fi — Air France or United Airlines?

Air France: Paid. United Airlines: Partial (messaging/select routes).

Does Air France include checked baggage?

Air France checked baggage: 1×23 kg long-haul; Light no checked short-haul.

Does United Airlines include checked baggage?

United Airlines checked baggage: Intl often 1×23 kg; domestic fees apply.