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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

KLM Royal Dutch Airlines scores higher on FlightLogic at 8.0/10 vs 7.9/10 for Air Canada. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy Air Canada KLM Royal Dutch Airlines
Cabin baggage IncludedIncluded
Checked baggage 1×23 kg standard; Basic no checked NA1×23 kg long-haul; Light none short-haul
In-flight Wi-Fi Partial (messaging/select routes)Paid
Economy seat pitch 31"31"
Loyalty programme AeroplanFlying Blue
Lounge access Maple Leaf loungesKLM Crown lounges
Changes & refunds Flex allows changesFlex allows changes

Individual profiles

Air Canada

AC · Canada

Expert Editorial Review

FlightLogic score: 7.9/10

Editorial profiles

Canada · AC/ACA · #1 in this comparison

Air Canada

Fly the flag

#16 Global 4-Star
7.9 / 10
Quick Answer

Air Canada scores 7.9/10 on FlightLogic (safety 9.2/10), ranking #16 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Air Canada a good airline?

Air Canada scores 7.9/10 (Very Good) on FlightLogic, ranking #16 globally with a safety score of 9.2/10. Air Canada is Canada's flag carrier and Star Alliance anchor, operating transpacific and transatlantic routes with Signature Class business pods and Aeroplan as one of the strongest loyalty programmes in North America. See full profile →

Overall 7.9 Very Good
Safety 9.2 Excellent Safety
Service 8.0 Cabin crew & ground
Value 7.7 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.0
Seat Comfort
8.3
Food & Beverage
7.6
In-Flight Entertainment
8.0
On-Time Performance
7.9
Value for Money
7.7

Key facts

Hub
Toronto Pearson (YYZ) & Montreal (YUL)
Alliance
star alliance
Founded
1937
Fleet
190 aircraft
Region
americas
IATA / ICAO
AC / ACA

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg standard; Basic no checked NA
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 31"
Lounge access Maple Leaf lounges
Changes & refunds Flex allows changes
Loyalty programme Aeroplan

Strengths

  • Signature Class reverse herringbone on 787/777
  • Aeroplan partner redemptions
  • Strong UK–Canada network

Weaknesses

  • Basic fare restrictions on domestic
  • Toronto YYZ congestion at peak

Awards & recognition

  • Best Airline in North America (regional)
  • Star Alliance member

Netherlands · KL/KLM · #2 in this comparison

KLM Royal Dutch Airlines

Journey of Inspiration

#14 Global 4-Star
8.0 / 10
Quick Answer

KLM Royal Dutch Airlines scores 8.0/10 on FlightLogic (safety 9.3/10), ranking #14 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is KLM Royal Dutch Airlines a good airline?

KLM Royal Dutch Airlines scores 8.0/10 (Excellent) on FlightLogic, ranking #14 globally with a safety score of 9.3/10. KLM is the Netherlands' flag carrier operating from Amsterdam Schiphol with one of Europe's densest networks, World Business Class on long-haul, and Flying Blue shared with Air France. See full profile →

Overall 8.0 Excellent
Safety 9.3 Excellent Safety
Service 8.2 Cabin crew & ground
Value 7.8 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.2
Seat Comfort
8.0
Food & Beverage
8.0
In-Flight Entertainment
7.8
On-Time Performance
8.2
Value for Money
7.8

Key facts

Hub
Amsterdam Schiphol (AMS)
Alliance
skyteam
Founded
1919
Fleet
110 aircraft
Region
europe
IATA / ICAO
KL / KLM

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg long-haul; Light none short-haul
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 31"
Lounge access KLM Crown lounges
Changes & refunds Flex allows changes
Loyalty programme Flying Blue

Strengths

  • Efficient AMS single-terminal hub
  • Crown Lounge at Schiphol
  • Strong Africa and Asia connections

Weaknesses

  • Older short-haul cabins on some European routes
  • Flying Blue dynamic pricing on awards

Awards & recognition

  • Oldest operating airline
  • Best Schiphol hub carrier

FAQ

Which is better — Air Canada or KLM Royal Dutch Airlines?

KLM Royal Dutch Airlines scores higher on FlightLogic at 8.0/10 vs 7.9/10 for Air Canada. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does Air Canada or KLM Royal Dutch Airlines include a carry-on bag?

Air Canada: Included. KLM Royal Dutch Airlines: Included.

Which has free Wi-Fi — Air Canada or KLM Royal Dutch Airlines?

Air Canada: Partial (messaging/select routes). KLM Royal Dutch Airlines: Paid.

Does Air Canada include checked baggage?

Air Canada checked baggage: 1×23 kg standard; Basic no checked NA.

Does KLM Royal Dutch Airlines include checked baggage?

KLM Royal Dutch Airlines checked baggage: 1×23 kg long-haul; Light none short-haul.