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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.

Verdict

Japan Airlines scores higher on FlightLogic at 8.7/10 vs 7.9/10 for Air Canada. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Comparison data last updated 6 July 2026

Policy comparison

Structured operational tokens — verify current fare rules on each airline before booking.

Policy Air Canada Japan Airlines
Cabin baggage IncludedIncluded
Checked baggage 1×23 kg standard; Basic no checked NA2×23 kg international economy
In-flight Wi-Fi Partial (messaging/select routes)Paid
Economy seat pitch 31"33–34"
Loyalty programme AeroplanJAL Mileage Bank
Lounge access Maple Leaf loungesSakura / First lounges; oneworld Emerald
Changes & refunds Flex allows changesFlex fares allow changes

Individual profiles

Air Canada

AC · Canada

Expert Editorial Review

FlightLogic score: 7.9/10

Japan Airlines

JL · Japan

Expert Editorial Review

FlightLogic score: 8.7/10

Editorial profiles

Canada · AC/ACA · #1 in this comparison

Air Canada

Fly the flag

#16 Global 4-Star
7.9 / 10
Quick Answer

Air Canada scores 7.9/10 on FlightLogic (safety 9.2/10), ranking #16 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Air Canada a good airline?

Air Canada scores 7.9/10 (Very Good) on FlightLogic, ranking #16 globally with a safety score of 9.2/10. Air Canada is Canada's flag carrier and Star Alliance anchor, operating transpacific and transatlantic routes with Signature Class business pods and Aeroplan as one of the strongest loyalty programmes in North America. See full profile →

Overall 7.9 Very Good
Safety 9.2 Excellent Safety
Service 8.0 Cabin crew & ground
Value 7.7 Fare vs product
Star rating 4★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
8.0
Seat Comfort
8.3
Food & Beverage
7.6
In-Flight Entertainment
8.0
On-Time Performance
7.9
Value for Money
7.7

Key facts

Hub
Toronto Pearson (YYZ) & Montreal (YUL)
Alliance
star alliance
Founded
1937
Fleet
190 aircraft
Region
americas
IATA / ICAO
AC / ACA

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 1×23 kg standard; Basic no checked NA
In-flight Wi-Fi Partial — free messaging or select routes/cabins only
Economy seat pitch 31"
Lounge access Maple Leaf lounges
Changes & refunds Flex allows changes
Loyalty programme Aeroplan

Strengths

  • Signature Class reverse herringbone on 787/777
  • Aeroplan partner redemptions
  • Strong UK–Canada network

Weaknesses

  • Basic fare restrictions on domestic
  • Toronto YYZ congestion at peak

Awards & recognition

  • Best Airline in North America (regional)
  • Star Alliance member

Japan · JL/JAL · #2 in this comparison

Japan Airlines

Fly into tomorrow

#15 Global 5-Star
8.7 / 10
Quick Answer

Japan Airlines scores 8.7/10 on FlightLogic (safety 9.7/10), ranking #15 globally. in-flight Wi-Fi is paid or partial on most long-haul routes. Special meals require pre-order on long-haul.

Is Japan Airlines a good airline?

Japan Airlines scores 8.7/10 (Excellent) on FlightLogic, ranking #15 globally with a safety score of 9.7/10. Japan Airlines delivers meticulous Japanese hospitality, strong on-time performance, and refreshed Sky Suite business class on long-haul routes across Asia, North America, and Europe. See full profile →

Overall 8.7 Excellent
Safety 9.7 Maximum Safety
Service 9.0 Cabin crew & ground
Value 8.0 Fare vs product
Star rating 5★ FlightLogic tier
Rating basis Editorial FlightLogic methodology

Score breakdown

Customer Service
9.0
Seat Comfort
8.7
Food & Beverage
8.9
In-Flight Entertainment
8.2
On-Time Performance
9.1
Value for Money
8.0

Key facts

Hub
Tokyo Haneda & Narita
Alliance
oneworld
Founded
1951
Fleet
170 aircraft
Region
asia pacific
IATA / ICAO
JL / JAL

Passenger policies

Cabin baggage Included — standard carry-on allowance applies
Checked baggage 2×23 kg international economy
In-flight Wi-Fi Paid Wi-Fi or messaging packages
Economy seat pitch 33–34"
Lounge access Sakura / First lounges; oneworld Emerald
Changes & refunds Flex fares allow changes
Loyalty programme JAL Mileage Bank

Strengths

  • Sky Suite business class with direct aisle access
  • Exceptional Japanese dining
  • Strong Haneda hub access

Weaknesses

  • Narita vs Haneda confusion for transfers
  • Premium pricing on popular routes

Awards & recognition

  • World's Best Economy Class Asia
  • Oneworld founding member

FAQ

Which is better — Air Canada or Japan Airlines?

Japan Airlines scores higher on FlightLogic at 8.7/10 vs 7.9/10 for Air Canada. Policy comparison below covers cabin baggage, checked bags, Wi-Fi, and seat pitch.

Does Air Canada or Japan Airlines include a carry-on bag?

Air Canada: Included. Japan Airlines: Included.

Which has free Wi-Fi — Air Canada or Japan Airlines?

Air Canada: Partial (messaging/select routes). Japan Airlines: Paid.

Does Air Canada include checked baggage?

Air Canada checked baggage: 1×23 kg standard; Basic no checked NA.

Does Japan Airlines include checked baggage?

Japan Airlines checked baggage: 2×23 kg international economy.