--- title: "Japan Airlines Review & Rating | FlightLogic" description: "Japan Airlines review: FlightLogic editorial rating 8.7/10, safety score 9.7/10. Japan Airlines delivers meticulous Japanese hospitality, strong on-time…" url: https://flightlogic.co.uk/airlines/japan-airlines/ source: FlightLogic (flightlogic.co.uk) licence: "Content © Elite Digital AI Solutions Ltd. Cite the URL above and the page author." --- *Links marked * may earn us a commission at no extra cost to you. We do not provide financial advice. How we make money .* Airline review · JL # Japan Airlines Fly into tomorrow Photo: 小野優太 / Wikimedia Commons / CC BY-SA 4.0 Japan Airlines delivers meticulous Japanese hospitality, strong on-time performance, and refreshed Sky Suite business class on long-haul routes across Asia, North America, and Europe. Last updated 30 June 2026 Excellent · FlightLogic editorial rating ## Should I choose Japan Airlines for my next long-haul work trip? Japan Airlines scores 8.7/10 (safety 9.7/10), ranking #4 globally — Wi-Fi is paid or route-dependent. Baggage: 2×23 kg international economy. Economy seat pitch: 33–34"; loyalty programme: JAL Mileage Bank. Full passenger policy tables, category scores, and the fares search follow below. **FlightLogic score** 8.7/10 **Safety** 9.7/10 **Global rank** #4 **Wi-Fi policy** Paid Wi-Fi ## Who should think twice about Japan Airlines Scores mean naming who a carrier is NOT for. From our rated findings: - Narita vs Haneda confusion for transfers - Premium pricing on popular routes ## Pre-Trip Planning ## Passenger policies at a glance Baggage, Wi-Fi, legroom, and lounge access for Japan Airlines — expand for the full matrix. ### View full policy matrix Baggage · Wi-Fi · lounges · changes | Cabin baggage | Included — standard carry-on allowance applies | | --- | --- | | Checked baggage | 2×23 kg international economy | | In-flight Wi-Fi | Paid Wi-Fi or messaging packages | | Economy seat pitch | 33–34" | | Lounge access | Sakura / First lounges; oneworld Emerald | | Changes & refunds | Flex fares allow changes | | Loyalty programme | JAL Mileage Bank | ## Awards & Recognition - World's Best Economy Class Asia - Oneworld founding member ## Airline Details **IATA Code** JL **ICAO Code** JAL **Hub** Tokyo Haneda & Narita **Alliance** oneworld **Founded** 1951 **Fleet Size** 170 aircraft ## Strengths - Sky Suite business class with direct aisle access - Exceptional Japanese dining - Strong Haneda hub access ## Weaknesses - Narita vs Haneda confusion for transfers - Premium pricing on popular routes ## Day-of Travel Support ### Compare Japan Airlines fares from the UK Search live prices on Japan Airlines (JL) routes departing from British airports. FlightLogic reviews airlines globally; booking links target UK-facing search partners. **Editor's note:** FlightLogic.co.uk links to UK-facing booking and card partners. Prices are typically shown in GBP for departures from British airports. Links marked * may earn us commission at no extra cost to you. [Affiliate policy](https://flightlogic.co.uk/how-we-make-money/#affiliate-links) ## Japan Airlines travel facts Verified baggage allowances, punctuality, fleet, safety and loyalty facts for Japan Airlines. ### Baggage & fees | Cabin bag | 55 × 40 × 25 cm + personal item, 10 kg combined · Up to 10 kg | | --- | --- | | Checked bag (economy) | 2 × 23 kg on international routes | | Checked bag (business) | 3 × 32 kg (First 3 × 32 kg) | | Seat selection | Free standard selection on most fares | | Change fee | Varies by fare; flexible fares free, saver fares fee + fare difference | [Full baggage & fees comparison](https://flightlogic.co.uk/airlines/baggage-fees/) · [Check your carry-on bag](https://flightlogic.co.uk/tools/carry-on-checker/) ### Punctuality 78.25% on time — Full year 2025 (arrivals within 15 min) Cirium 2025 On-Time Performance Review (Jan 2026) — Asia-Pacific #5 Punctuality is 20% of the FlightLogic score — [see our methodology](https://flightlogic.co.uk/methodology/). ### Fleet & cabins **Fleet size** 150 aircraft **Average age** 10.6 years **Main types** A350-900, A350-1000, B787-8/9, B777-300ER, B737-800 **Economy pitch** 33–34 in **Business seat** Sky Suite fully flat; A350-1000 suites with doors **Wi-Fi** Free on domestic; paid on international ### Safety **Registry status** IOSA-registered IOSA-registered; JCAB (Japan) oversight **FlightLogic editorial safety score: 9.7/10** — our own assessment, separate from IOSA registry status. ### Loyalty **Programme** JAL Mileage Bank **Currency** Miles Tiers: Member, Crystal, Sapphire, JGC Premier, Diamond ### Rating history - Q3 2026 8.7/10 Current quarter Quarterly tracking began Q3 2026 — earlier scores were not archived. Travel facts last verified July 2026 · Sources: jal.co.jp baggage policy (via search, Jul 2026) · Cirium 2025 On-Time Performance Review (Jan 2026) · ch-aviation fleet data via Simple Flying (Nov 2025) — mainline only ## About Japan Airlines Japan Airlines delivers meticulous Japanese hospitality, strong on-time performance, and refreshed Sky Suite business class on long-haul routes across Asia, North America, and Europe. Key strengths: Sky Suite business class with direct aisle access. Exceptional Japanese dining. Strong Haneda hub access. Areas for improvement: Narita vs Haneda confusion for transfers. Premium pricing on popular routes. ## Editorial Japan Airlines Reviews ## Verified reader reviews Coming soon We are building verified reader reviews for Japan Airlines. Readers will be able to submit a review with proof of travel — a boarding pass or booking confirmation — emailed to [hello@flightlogic.co.uk](mailto:hello@flightlogic.co.uk?subject=Reader%20review%20%E2%80%94%20Japan%20Airlines). Reader scores are published separately from FlightLogic editorial ratings and never change the editorial score. ## Japan Airlines — Frequently Asked Questions ### Is Japan Airlines a good airline? Japan Airlines scores 8.7/10 overall on FlightLogic (5-Star) — an editorial expert rating, not an aggregate of consumer reviews. Strengths include Sky Suite business class with direct aisle access; Exceptional Japanese dining. ### What is Japan Airlines's safety score? Japan Airlines scores 9.7/10 on FlightLogic's safety index — calculated separately from passenger experience using IOSA certification, accident history, fleet age, and regulatory compliance. ### What alliance is Japan Airlines in? Japan Airlines is a member of oneworld. ### Where is Japan Airlines's hub? Japan Airlines's primary hub is Tokyo Haneda & Narita. The airline was founded in 1951 and operates approximately 170 aircraft. ## Similar Airlines